Information Technology

2 weeks ago


Ampang, Malaysia Zigmar Sdn Bhd Full time

**Job Scope**:

- Providing technical support, troubleshooting and resolving issues/request in timely manner
- Setting up workstations with computers and necessary peripheral devices i.e. server, routers, printers, etc.
- Monitoring and maintaining computer systems and networks, replacing parts are necessary
- Troubleshoot system and network problems, diagnosing and solving hardware/software
- Conducting periodic preventive/security maintenance and housekeeping i.e. data/systems/server backup and recovery
- Performing routine virus prevention, firewall and antispam
- Liaising with external suppliers for repair of equipment under warranty
- Coding and testing programming for in-house software programs Debug code for existing programs based on immediate needs
- Maintaining and updating IT hardware and software records
- Maintaining records/logs of repairs and fixes
- Identifying computer or network equipment shortages and recommend/placing orders
- Conducting periodical hardware and software audit

**Required Skills**:

- Ability to prioritize projects, manage time effectively with a sense of urgency and able to meet deadlines
- Computer skills including the ability to operate basic computer software
- Excellent oral and written communication skills are required in both Bahasa Melayu and English
- Strong interpersonal and multitasking skills
- Able to work well independently and a team player

**Experience/knowledge required**:

- Experience in handling request for PC and mobile device support
- Experience in configuring and troubleshooting hardware peripherals
- HTML and CSS (Cascading Style Sheets) experience for webpage maintenance

**Academic Qualification**:

- A certificate or degree in Computer Science/IT or equivalent

**Others**:

- Annual and medical leave
- SOCSO and EIS contribution
- Hospitalisation Insurance Scheme
- Office located in Ampang, Selangor
- Duration**:8 months including 2 weeks soft-skill training**

**Job Types**: Full-time, Contract, Fresh graduate

**Salary**: RM2,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift


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