Junior Social Media Officer

2 days ago


Petaling Jaya, Malaysia Johor Bahru Credit Sdn Bhd Full time

Job Description and responsibilities:

- To search for new business opportunities / borrowers from use social media platforms to posting and promote a company’s offerings. Specialist to use platforms from social media like Facebook, Instagram, Twitter, TikTok, Linkedln, YouTube & etc to reach new customers, engage with current ones, and announce new products or services.
- Interacting with customers and dealing with customers’ enquiries.
- Ensure detailed understanding of loan /bank products and services and processes
- Share product feature and benefits, in relevance to customer’s needs, and answer customer’s questions to increase revenues and meet set targets.
- Ensure the delivery of all the required documents in a timely manner to maintain accurate records in alignment with work policies and procedures.
- Keeping track of data and analyzing the performance of social media campaigns
- Friendly, helpful and confident
- Regular meetings and prepare daily report to supervisor / manager for review on the progress on goals, activities and status of prospective customers.
- Ensure compliance to the policies and procedures set by the FI / Bank. Protect the image and brand of the FI/Bank.

Requirement:

- Possess own transportation and willing to travel
- Proactive in engaging customers
- Good self-discipline
- Able to work independently
- Excellent verbal and written communication & presentation skills
- Passion in sales & marketing
- Basic understanding of sales operation & banking products
- Achieve KPI and target set by management

**Salary**: RM1,500.00 - RM3,500.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)



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