Client Account Manager

2 weeks ago


Ampang, Malaysia Selangor Kerjaya Full time

Mewakili nilai teras syarikat iaitu integriti, kewaspadaan dan kecemerlangan.
- Berkhidmat sebagai pusat hubungan untuk pelanggan yang ditugaskan dan pengurusan

perhubungan pelanggan yang berterusan.
- Memastikan semua perkhidmatan dijalankan mengikut masa dan cara profesional serta

sejajar dengan Piawaian Penyampaian Perkhidmatan syarikat
- Menolong Pengarah atau ahli pasukan wilayah lain dengan keperluan perkhidmatan

pelanggan yang berterusan.
- Atasi soalan dan/atau kebimbangan pelanggan dengan cepat dan berkesan.
- Menyampaikan kebimbangan prestasi pekerja dan/atau kemas kini status projek kepada

semua pihak yang berminat.
- Urus prestasi akaun dan KPI
- Semak secara kerap keperluan pelanggan dan trend industri yang berkembang untuk

meningkatkan hasil masa hadapan.
- Pengurusan P&L.
- Urus dinamik akaun termasuk perancangan dan amalan.
- Mengawasi kakitangan terbenam yang menyampaikan perkhidmatan terus kepada

pelanggan.
- Menyelaras dengan fungsi penyampaian perkhidmatan syarikat, pelbagai tugasan, seperti

yang diminta oleh pelanggan.
- Menjalankan Ulasan Perniagaan Suku Tahun dengan pelanggan dan pengurusan syarikat

yang lain.
- Membantu dengan fungsi akaun am.

JOB REQUIREMENT
- Ijazah Sarjana Muda diutamakan dengan pengalaman berkaitan perniagaan yang pelbagai merentasi semua industri atau gabungan pendidikan dan pengalaman yang setara yang mencukupi untuk melaksanakan fungsi penting pekerjaan, seperti yang ditentukan oleh

syarikat.
- Mempunya pengalaman sekurang kurangnya 2-3 tahun dalam bidang pemasaran
- Kemahiran pengurusan perhubungan pelanggan yang kuat.
- Mampu melaksanakan tanggungjawab dengan baik tanpa pengawasan.
- Kemahiran pengurusan projek yang mantap.
- Mampu melakukan pelbagai tugas dan mengatur beban kerja untuk pelaksanaan yang berkesan.
- Mengetahui tentang industri perkilangan jahitan pakaian.
- Mampu berinteraksi dengan berkesan di semua peringkat dan merentasi pelbagai budaya.
- Berkhidmat sebagai ketua pasukan yang berkesan.
- Mampu menyesuaikan diri apabila persekitaran luaran dan organisasi berkembang.
- Kemahiran komunikasi bertulis dan lisan yang berkesan.
- Kemahiran komputer; Microsoft Office.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,000.00 - RM6,000.00 per month

Schedule:

- Fixed shift
- Holidays
- Monday to Friday
- On call
- Weekend jobs

Willingness to travel:

- 75% (required)


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