Assistant Reservation Manager

3 weeks ago


Pengerang, Malaysia MINOR Hotels Full time

** s & ability **

As Assistant Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservation operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure the monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honored. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up-selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

LI-MH1

**Qualifications**:

- College degree in hotel management
- Three years experience in hotel reservations and rooms division
- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local market, local competitors and events of the destination



  • Pengerang, Johor, Malaysia MINOR Hotels Full time

    s & ability As Assistant Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservation operations to ensure a high...

  • Reservation Manager

    3 weeks ago


    Pengerang, Malaysia MINOR Hotels Full time

    ** s & ability ** As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high...

  • Manager, Reservation

    4 weeks ago


    Pengerang, Malaysia Desaru Peace Holdings Club Sdn Bhd Full time

    Speak clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answer incoming calls and responds to communication from internal & external guests and referral from different aspects include room reservation, F&B reservation, types of inquiries and monitoring the Resort...

  • Reservation Manager

    2 months ago


    Pengerang, Malaysia Desaru Peace Holdings Club Sdn Bhd Full time

    To maximize room revenue, occupancy and the average rate by utilizing Revenue and Yield Management techniques. To set up a focused and dedicated team which functions as per organizational standards. To ensure prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction and organizational profitability in an...

  • Reservation Manager

    6 days ago


    Pengerang, Johor, Malaysia Desaru Peace Holdings Club Sdn Bhd Full time

    To maximize room revenue, occupancy and the average rate by utilizing Revenue and Yield Management techniques. To set up a focused and dedicated team which functions as per organizational standards. To ensure prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction and organizational profitability in an...

  • Protege Admin

    2 months ago


    Pengerang, Malaysia MMN Bina Sdn. Bhd Full time

    1. To prepare a letter for a project. 2, Assist in preparing Minute of Meeting, Meeting Feedback and Meeting Agenda. 3. To assist in ordering food for meetings. 4. To answer phone calls and divert to a related person. 5. To attend guests coming in. 6. To make a reservation for the meeting room. 7. Ensure the cleanliness of the office. 8. Assist in...

  • Protege Admin

    6 days ago


    Pengerang, Johor, Malaysia MMN Bina Sdn. Bhd Full time

    1. To prepare a letter for a project.2, Assist in preparing Minute of Meeting, Meeting Feedback and Meeting Agenda.To assist in ordering food for meetings.To answer phone calls and divert to a related person.To attend guests coming in.To make a reservation for the meeting room.Ensure the cleanliness of the office.Assist in controlling inventory level...


  • Pengerang, Malaysia Marriott International, Inc Full time

    **Job Number** 23116630 **Job Category** Golf, Fitness, & Entertainment **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with managing aspects of the pool and beach areas, including overall...


  • Pengerang, Malaysia Marriott International, Inc Full time

    **Job Number** 23116630 **Job Category** Golf, Fitness, & Entertainment **Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists with managing aspects of the pool and beach areas, including overall...


  • Pengerang, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Golf, Fitness, & EntertainmentLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation...

  • Security Supervisor

    2 months ago


    Pengerang, Malaysia ROL Solution Full time

    **Job Role**: - Establishes, monitors and implements policies and procedures to identify, prioritize and resolve security problems and to ensure the remote monitoring systems are operating efficiently. Promote and maintain a high level of security associate performance, morale and loss prevention awareness. - Ensure the security, safety and well-being of...

  • Security Supervisor

    2 weeks ago


    Pengerang, Malaysia SUPER HERO FAMILY ENTERPRISE Full time

    Job Role: Establishes, monitors and implements policies and procedures to identify, prioritize and resolve security problems and to ensure the remote monitoring systems are operating efficiently. Promote and maintain a high level of security associate performance, morale and loss prevention awareness. Ensure the security, safety and well-being of all...

  • Security Supervisor

    2 weeks ago


    Pengerang, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

    Job Role: Establishes, monitors and implements policies and procedures to identify, prioritize and resolve security problems and to ensure the remote monitoring systems are operating efficiently. Promote and maintain a high level of security associate performance, morale and loss prevention awareness. Ensure the security, safety and well-being of all...

  • Security Supervisor

    2 days ago


    Pengerang, Malaysia ROL Solution Full time

    **Job Role**: - Establishes, monitors and implements policies and procedures to identify, prioritize and resolve security problems and to ensure the remote monitoring systems are operating efficiently. Promote and maintain a high level of security associate performance, morale and loss prevention awareness. - Ensure the security, safety and well-being of...


  • Pengerang, Malaysia MINOR Hotels Full time

    ** s & ability ** As an Assistant Restaurant Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by...


  • Pengerang, Johor, Malaysia MINOR Hotels Full time

    s & ability As an Assistant Restaurant Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by...


  • Pengerang, Malaysia MINOR Hotels Full time

    ** s & ability ** The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires,...

  • Security Supervisor

    7 days ago


    Pengerang, Malaysia Super Hero Family Enterprise Full time

    Main Duties and Responsibility in Summary Establishes, monitors and implements policies and procedures to identify, prioritize and resolve security problems and to ensure the remote monitoring systems are operating efficiently. Promote and maintain a high level of security associate performance, morale and loss prevention...


  • Pengerang, Malaysia Desaru Peace Holdings Club Sdn Bhd Full time

    Management assistants perform varied types of jobs, usually under general supervision. They carry out administrative tasks and support managers to ensure the entire department functions smoothly. At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to...

  • Security Supervisor

    7 days ago


    Pengerang, Malaysia Super Hero Family Enterprise Full time

    Main Duties and Responsibility in Summary Establishes, monitors and implements policies and procedures to identify, prioritize and resolve security problems and to ensure the remote monitoring systems are operating efficiently. Promote and maintain a high level of security associate performance, morale and loss prevention...