Internship (Customer Care)

2 days ago


Klang, Malaysia D&D CONTROL (M) SDN BHD Full time

During the internship period, you will be exposed to these areas:
1. IT/Customer Service/Logistic

**Responsibilities**:
1. Acting as a point of contact to support service users and customers
reporting issues, requesting information, access, or other services.
2. Answer or make awareness calls to promote & address their needs,
complaints, or other issues related to our product & service.
3. Provide resolution across multiple channels including digital, self-service,
and automated.
4. Categorize and record reported queries and provide solutions.
5. Escalate, if needed, unresolved problems to a higher level of support.
6. Respond efficiently and accurately to callers, explaining possible solutions,
and ensuring that clients feel supported and valued.
7. Engage in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
8. Build lasting relationships with clients and other departments based on
trust and reliability.
10. Understand and strive to meet or exceed service desk metrics while
providing excellent and consistent service desk solutions.
11. Make recommendations for products or services that may better suit client
needs.
12. Take part in training and other learning opportunities to expand knowledge
of any product, service, and position.

Job Specification:

- Attention to detail.
- Good communication skills.
- Quick learner.
- Assist in another daily office task.
- Follow common team goals and work as active and collaborative team players in the team.

**Requirements**:
Required language(s): English/Malay
Applicants must be willing to work in Bayu Perdana, Klang.
Have a good understanding of tasks requirement.

**Job Types**: Full-time, Internship
Contract length: 5 months

**Salary**: RM600.00 per month

Schedule:

- Flexible hours
- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Bahasa (preferred)



  • Klang, Malaysia D&D CONTROL (M) SDN BHD Full time

    Job Description During the internship period, you will be exposed to these areas: 1. IT/Customer Service/Logistic **Responsibilities**: 1. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. 2. Answer or make awareness calls to promote & address their needs, complaints, or...

  • Dietitian Internship

    7 months ago


    Klang, Malaysia Genesis Life Care Centre Full time

    **Job Highlights** - Continuous Learning & Clear Career Development Opportunity - Positive Work Culture that Fosters Collaboration & Innovation Internship in Klang and Kajang Now Open for Application!! During the internship period, you will be exposed and learn to the following: - Application of nutrition knowledge learned by providing consultation...


  • Klang, Malaysia Yayayee Gadget Full time

    Diploma In Customer Services Or related field - Citizen Muslim - Interpersonal skill with strong communication skills and social media savvy. - willing to work shift hour (if any) - Self motivated,efficient and dedicated fast leaner. - Possess own transport. **Job Types**: Full-time, Internship Contract length: 6 months Pay: Up to RM600.00 per...


  • Klang, Malaysia Oleon Port Klang Sdn Bhd Full time

    To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

  • Customer Care

    2 days ago


    Klang, Malaysia BF International Sdn Bhd Full time

    Job Description -Handling new and existing customer enquiry 处ç - †æ-°çš„和现有的客æˆ-查询 -Handling administrative support such as data entry, assist sale person to track order 处ç - †æ-°æ - ®è¾“å ¥ç‰è¡Œæ”¿æ”¯æŒ - ,å -...

  • Customer Assistant

    7 months ago


    Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

  • Customer Assistant

    7 months ago


    Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...


  • Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Job Purpose** To ensure that a professional standard of customer care is maintained in order to promote Company Products so that Sales Targets are achieved. **Responsibilities** - To provide professional service to customers. - To coordinates sufficient stock levels. - To ensure of correct selling techniques to do sales and achieves target. - To perform...

  • Customer Assistant

    4 days ago


    Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...


  • Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Job Purpose** To ensure that a professional standard of customer care is maintained in order to promote Company Products so that Sales Targets are achieved. **Responsibilities** - To provide professional service to customers. - To coordinates sufficient stock levels. - To ensure of correct selling techniques to do sales and achieves target. - To perform...


  • Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Job Purpose** To ensure that a professional standard of customer care is maintained in order to promote Company Products so that Sales Targets are achieved. **Responsibilities** - To provide professional service to customers. - To coordinates sufficient stock levels. - To ensure of correct selling techniques to do sales and achieves target. - To perform...


  • Klang, Malaysia ITSU WORLD SDN BHD Full time

    To carry out repair and service for end users. - Ability to diagnose and repair products and follow safety instructions & directions. - To assist in testing, inspections, repairing, servicing, and other diagnostics tests to identify where problems exist. - Ensures that repairs are performed correctly and efficiently. Prioritize customer requirements and...


  • Klang, Malaysia AFBATNI TRAVEL & SERVICES SDN BHD Full time

    **Job description**: - PRACTICAL TRAINING IN MARKETING & SALES. - PRACTICAL TRAINING IN MANAGING INQUIRY FROM CUSTOMERS RELATED TO UMRAH AND TOUR PACKAGES. - WILLING TO WORK AT BUKIT TINGGI KLANG, SELANGOR OR KUAH, LANGKAWI, KEDAH - HELPING STAFF TO PREPARE DOCUMENTS FOR CUSTOMERS. **Job Type**: Internship Contract length: 3 months Work hour : 9:00am -...


  • Klang, Malaysia DagangAsia Network Holding Sdn Bhd Full time

    **Business Administration / Marketing** **About the Internship**: This internship will provide you with a well-rounded experience in both business administration and marketing. You'll work alongside our team members, gaining valuable insights into the daily operations of a business and the exciting world of marketing. **Responsibilities**: - Assist with...

  • Beauty Expert

    6 days ago


    Klang, Malaysia Watson's Personal Care Stores Sdn. Bhd Full time

    Kelayakan - Required language: Bahasa Malaysia, English. - Able to work retail hours (includes weekends and public holidays). - Experience in retail or F&B would be added advantage. - Malaysian citizen only. Tanggungjawab **To maintain a professional standard of customer care in promoting company products & managing an effective team: - ** - Assist store...

  • Assistant Supervisor

    7 months ago


    Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply - Experience in retail or F&B would be added advantage. - Full-time positions (Assistant Supervisor) **Responsibility** **Maintaining the level of customer service professionals in...

  • Assistant Supervisor

    7 months ago


    Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply - Experience in retail or F&B would be added advantage. - Full-time positions (Assistant Supervisor) **Responsibility** **Maintaining the level of customer service professionals in...

  • Assistant Supervisor

    7 months ago


    Klang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Job description **Requirements**: - Required language: Bahasa Malaysia, English. - Able to work retail hours (includes weekends and public holidays). - Experience in retail or F&B would be an added advantage. - Malaysian citizen only. - Required to be vaccinated at least 1 dose as per requirement from authority **Responsibility** To maintain a...

  • Customer Service

    6 days ago


    Klang, Malaysia GTP Logistic Sdn Bhd Full time

    Position: Admin/Customer Service **Requirements**: Location: Shah Alam **Salary**: RM2,500.00 - RM3,500.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Klang: Reliably commute or planning to relocate before starting work (required) **Education**: - STM/STPM (preferred) **Experience**: -...

  • Membership Consultant

    7 months ago


    Klang, Malaysia E One Fitness Sdn Bhd Full time

    Sales & Marketing for Membership Package & Personal Trainer Package - Customer Service & Relationship with members - Take care the cleaness & facilities of the gym **Job Types**: Full-time, Part-time, Internship, Fresh graduate **Salary**: RM1,800.00 - RM5,000.00 per month **Benefits**: - Maternity leave - Opportunities for promotion - Professional...