Protégé - Pfizer Customer Connect (Tele-marketing)

3 months ago

Kuala Lumpur, Malaysia Pfizer Full time

Position Overview:
As a Tele-Marketing Protégé, you will embark on a journey to learn and develop the fundamental skills required for a successful career in tele-marketing. This position is designed to provide you with comprehensive training, hands-on experience, and mentorship to become a proficient tele-marketing professional. You will work closely with experienced tele-marketers, gaining exposure to various aspects of the role, from customer engagement to product knowledge and sales techniques.

Key Responsibilities
- Develop a deep understanding of the products or services offered by the company to effectively communicate their value to potential customers.
- Receive personalized guidance and mentorship from senior tele-marketers to help you navigate challenges and improve your skills.
- Make outbound calls to potential customers following provided scripts and guidelines.
- Listen actively to customer responses, concerns, and objections, and adapt your approach to foster positive interactions.
- Maintain accurate and up-to-date records of customer interactions, feedback, and outcomes in the company's CRM system.
- Work with supervisors to assess your performance against established goals and metrics.

**Qualifications**:

- Degree/Diploma, preferably in a Science background
- A pleasant and dynamic personality combined with enthusiasm and desire to continuously learn
- A team player with excellent interpersonal skills
- A self-motivated and industrious achiever

LI-PFE

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales

LI-PFE

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