Supervisor
6 days ago
**Responsibility**:
- Provide leadership and manage restaurant in achieving company goals, people, customers, sales and profit focusing on operation.
- Being a team leader. Always there for others & lead by example.
- Able to coach & motivate new staff or subordinates.
- Take accountabilities schedules, roster according to schedule principle and guidelines.
- Demonstrate sincere hospitality with smile to customers and staff
- Manage customer feedbacks and complaints positively to improve customer satisfaction.
- Regularly check product quality to ensure the standards is upholding.
- Appraise staff performance and provide feedback to improve job performance.
- Ensure compliance with hygiene and health and safety guidelines.
- Control operational costs (Food, labour, utilities) and identify opportunity to improve.
- To keep restaurant Policies and Procedures file and up-dated for the restaurant and to ensure smooth operation in the Restaurant between service & kitchen team.
- To assists in determining the minimum and maximum stock of all food, beverage and material.
- Ensure that all work meets company standards and is according to training given; all function paperwork must be accurate, complete and submit on time.
- Perform related duties and special projects as assigned.
**Requirements**:
- SPM/Diploma holder with minimum 2 years of relevant working experience in Restaurant Manager background or similar. Those without paper qualification with 3 years of similar experience are encourage to apply.
- Good interpersonal skills in handling staff and customers.
- Strong written and oral communication skills for managing business admin.
- The ability to work under pressure and encourage people.
- Strong planning and organizational skills to streamline the operations.
- The ability to work independently and make decisions confidently.
- Problem solving and counselling staff abilities
**Locations : Bukit Raja | Setia Alam | Kota Kemuning | Elmina**
**We provided hostel**
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,800.00 per month
**Benefits**:
- Meal provided
Schedule:
- Flexible hours
Supplemental pay types:
- Performance bonus
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