Underwriting Associate Servicing Office Ip

2 weeks ago

Kuala Lumpur, Malaysia Swiss Re Full time

**About Swiss Re Corporate Solutions**

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.

To provide Program Management Services to allocated on all Captive Accounts and allocated Complex Accounts from the International Portfolio.

Managing the end to end process in accordance with the International Program Guidelines on some International Accounts. To work with International Program Operations to ensure that all administrative activities in connection with global programs are carried out in time and to a high level of quality

Where required prepare timely processing instructions to the International Program Service Unit, Credit Control, Reinsurance, so that premiums can be debited and policies issued promptly, ensuring accurate policy records are maintained on Swiss Re Corso systems. The role also involves working closely with Credit Control, International Programs Processing Service Unit and other Swiss Re Corso departments to ensure resolution of accounting and processing problems.

To ensure that Swiss Re Corso Service Standards are met and, if possible, exceeded in the implementation of Global Programs.

To provide advice and coaching where appropriate to the International Programs Underwriting Assistants.

To build strong relationships with Clients, their brokers and become the focal and contact point for all service matters relating to their accounts.

To play a leading role at client and / or broker stewardship or new business meetings by providing an overview of Swiss Ro Corso global servicing capabilities.

To work closely with Customer and Distribution Managers, and Underwriters to assist on winning new business acquisitions and all appropriate business support activities.

**Key Responsibilities**
- To ensure that all handled programs are implemented to agreed service standards and corporate guidelines.
- Providing clearance to quote to Controlling Offices and offering guidance on rating for quotations for Mandatory Local Quoted Coverages i.e Terrorism when requested to do so.
- Account handling and supporting Customer and Distribution Managers, and Underwriter's on relevant account/activities.
- Communicating and building relationships with Underwriters, Clients, Brokers, Swiss Re Corso Offices and other external parties.
- Ensuring renewal terms are obtained from Controlling Underwriters and information passed to and agreed with the local Client/Broker as necessary.
- To work within the framework of Swiss Re Corso ethical and service standards.
- Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the International Program Department.
- Incidental work that may be required to be completed that may be outside the scope to day to day work requirements.

**Qualifications**
- A-Levels Standard or equivalent is desirable_
- Chartered Insurance Institute - Insurance Certificate is desirable_

**_Language capability_**
- A foreign language would be an advantage._

**_Work Experience in Insurance Industry essential_**
- Ideally some experience of servicing multinational insurance programmes,would be good, but not essential_

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