Retail Supervisor

6 months ago


Wangsa Maju, Malaysia 3E Worldwide Sdn Bhd Full time

Foster a positive workplace atmosphere, providing guidance and support to team members.
- Conduct comprehensive training sessions for new employees on company policies, product knowledge, and customer service expectations.
- Ensure adequate staff coverage during peak hours by managing break schedules and monitoring attendance, promptly addressing any issues.
- Maintain open and active communication channels with both staff and management.
- Implement and reinforce high customer service standards among the team, handling escalated customer issues promptly.
- Relay information on promotions, product updates, and operational changes to the team, ensuring up-to-date promotional material and banners.
- Oversee stock levels, conduct regular checks, and manage replenishment to maintain proper levels on the sales floor.
- Ensure well-organized and visually appealing displays, logically arranged products, and efficient checkout processes.
- Work towards meeting sales targets for the current period, ensuring efficient operations in compliance with company policies.
- Maintain tidiness and organization in fitting rooms, ensuring a positive customer experience.
- Oversee cleanliness and maintenance of outlets, ensuring all fixtures are in good working condition.

Pay: RM1,900.00 - RM2,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay

Application Question(s):

- What's your expected salary?

**Experience**:

- Retail sales: 2 years (required)
- Retail management: 1 year (preferred)


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