Trainer (Thai Speaker)

2 weeks ago


Kuala Lumpur, Malaysia Concentrix Full time

Job Title:
Trainer (Thai Speaker)

**Job Description**:
The Trainer is responsible for the delivery of multilingual,

Instructor-Led Training for our customers. The trainer will drive customer success at scale by providing customers live and on-demand product, industry and skill-based training to ensure they maximize the value of our solutions.
**Responsibilities**
- Deliver live and on-demand instructor-led training via a variety of modalities and technologies.
- Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally.
- Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally.
- Update, translate & localize training materials as directed.
- Review feedback, identify and implement improvement on an ongoing basis.
- Maintain participant records (e.g., registration, test scores, evaluations, and attendance).

**Basic Qualifications**
- 1+ year in Customer Training, (virtual) education or L&D environment.
- Experience delivering ILT / vILT learning programs.
- Strong presentation and communication skills
- Experience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications
- Knowledge in adult learning principles, both inside and outside of traditional classroom environments.
- Native Thai speaker and fluent in English
- Passion for training and educating people.
- Direct work experience in a training capacity, including external training as well as internal curriculum development and execution.
- Professional and confident public presence; experience commanding large audiences as a trainer and/or speaker in both virtual and in-person settings.

**Location**:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:
English, Thai (required)

Time Type:
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