Technical Business Analyst sh

5 months ago


Kuala Lumpur, Malaysia Encora Full time

**Responsibilities**:

- Gather and evaluate business requirements from stakeholders and clients, understanding their objectives and translating them into technical solutions.
- Analyze existing systems and processes, identifying areas for improvement and proposing efficient and cost-effective solutions.
- Collaborate with cross-functional teams to develop and document detailed solution architectures, ensuring alignment with business needs, industry best practices, and compliance standards.
- Define and document system specifications, including functional and non-functional requirements, system interfaces, data flows, and user interfaces.
- Conduct feasibility studies and evaluate the potential impact and risks of proposed solutions.
- Lead the design, development, and implementation of Telco software systems, working closely with developers, testers, and infrastructure teams.
- Assist in troubleshooting and resolving technical issues, providing guidance and support to ensure smooth operation of Telco systems.
- Stay up-to-date with emerging technologies, industry trends, and best practices, incorporating relevant knowledge into solution designs and recommendations.
- Collaborate with stakeholders, including business owners, project managers, and executive leadership, to ensure successful delivery of projects and solutions.

**Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 4 to 6 years of experience in a similar role as a Technical Business Analyst cum Solution Architect, preferably within the telecommunications industry.
- Proven experience in gathering and analyzing business requirements, and translating them into technical solutions.
- Solid understanding of solution architecture principles, as well as software development methodologies and practices.
- Excellent analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Proactive attitude, able to work independently and in team environments, with a strong sense of accountability and commitment.
- Ability to multitask and manage competing priorities, while delivering high-quality work within established timelines.
- Relevant certifications and technical skills would be an advantage (e.g., TOGAF, CCNA, PMP, agile methodologies, etc.).



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