Business Analyst

6 months ago

Kuala Lumpur, Malaysia Marsh & McLennan Companies, Inc. Full time

Business Analyst - Project Management Operations (Supporting Hong Kong)

**Company**:
Marsh

**Description**:
**Project Management**
- Responsible for overseeing and executing various projects related to operational and technological improvements.
- Work closely with stakeholders to define project goals, develop project plans, allocate resources, and manage project timelines and budgets.
- Ensure the successful implementation of projects that enhance operational efficiency, optimize technology systems, and drive innovation within the insurance organization.

**Business Analyst - Project Management Operations (Supporting Hong Kong)**

**What can you expect?**
- Be a part of a regional operational shared service center
- Interact diverse colleagues and stakeholders from various line of business within MMC

**What is in it for you?**
- Career Development and Training Opportunities
- Explore opportunities to work on regional and global projects
- Conducive Smart Office work environment

**We will count on you to**:

- Provide day to day operation support to our internal stakeholders, including: Operations and Technology, Finance, Sales and Distributions, LCPA etc.
- Interface with both business terms and functional teams to execute both BAU and change initiatives, including working with Marsh IT team on driving technology implementation and adoption.
- Perform data maintenance to ensure data properly setup in Marsh systems and conduct periodic review to improve data quality.
- Partner with the KL Shared Service Center to implement potential scope expansion in the center.
- Work with Marsh IT team to facilitate technology upgrade or digital innovation opportunities.
- Liaise with business in requirement gathering and change management.
- Co-ordinate cross-functional (e.g. Finance, LCPA, Sales and Distributions) input and resolution of issues related to projects or initiatives.
- Provide user training to different stakeholders to ensure smooth rollout of new technologies.

**What you need to have**:

- A Degree holder in **any field**:

- Minimum 3 years of experience in **project management, preferable in financial industry.**:

- **Experienced in User Acceptance Testing (UAT) is highly preferred**:

- Ability to **understand, speak Cantonese and read write Chinese is highly preferred**.
- Proficiency in Microsoft Word / Excel / PowerPoint.

**What makes you stand out**:

- Experience supporting **shared service operation**:

- Ability to build strong relationships and build rapport with stakeholders, including but not limited to: Sales and Distribution, Legal and Compliance, and clients.
- Self-starter, resourceful with the ability to bring solutions and ideas to the company.
- Good project management and highly organized - excellent planning, analysis and problem solving skills.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Job ID R_249321

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