Customer Service Representatives

5 months ago


Kuala Lumpur, Malaysia THE ONE TENGGOL RESORT SDN BHD Full time

As a Customer Service Representative, you will need to call and follow up with the customer regarding booking and feedback. You will need to act as a liaison, resolve any emerging problems and complaints.

**Key Responsibilities**:

- Call customers to follow up their inquiries or complaints, and minutes the conversation for management to make improvements / take proper action.
- Resolve any customer complaints in a prompt and professional manner.

**Requirements**:

- Female aged between 21-35.
- Relevant working experience in similar field such as travel booking platform.
- Strong communication, both written and verbal.
- Ability to speak multiple languages, especially English, Mandarin and Malay.
- A patient and empathetic attitude
- Adaptability and flexibility.

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Free parking
- Maternity leave

Schedule:

- Fixed shift

**Experience**:

- Customer Care Specialist: 1 year (preferred)



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