Waiter/waitress - Japanese Speaking (Viking Cruise)
3 weeks ago
Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control & organize room service orders and dispatch, when instructed.
- Manage restaurant reservations and seating requirements, when instructed.
- Conduct stock takes and inventory, according to company procedures, as required.
- Learn and use appropriate food and wine terminology & pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.
- Have full knowledge of Vikings F&B options & ships activities; present F&B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.
- Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.
- Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.
- Prepare and perform F&B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.
- Keep & store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.
- Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).
- Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.
- Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.
- Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.
- Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation & disembarkation, sea day activities & other activities.
**Job Requirements**:
- Minimum 2 years plus of experience as a Waiter/Waitress on a cruise ship or high-volume luxury hotel or resort is required.
- Able to speak in Japanese & English.
- No visible tattoo.
雇用形態: 正社員, 契約社員
契約期間: 6か月
給与・報酬: RM10,000.00 - RM10,600.00 月給
言語:
- Japanese (望ましい)
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