Fresh Graduate

5 months ago

Kuala Lumpur, Malaysia JP Caliber Full time

Are you excited to join one of the world's most important and best known luxury brands? We are a high-end retailer selling the brand's Italian footwear, bags, accessories & more for men & women.

**Main responsibilities**:
1. SALES
- Achieve individual KPIs:

- Sales targets
- Sales Per Transaction (SPT)
- Unit Per Transaction (UPT)
- Conversion rate
- Assist in daily sales and weekly sales reporting to head office (where necessary).

2. STORE APPEARANCE / VISUAL MERCHANDISING
- Ensure store / stockroom are clean, neat and tidy at all times, product is properly stored, bags in dust bags, shoes by name/SKU and in size order.
- Ensure new stocks are displayed and merchandised in a timely and attractive manner.

3. STOCK MANAGEMENT
- Ensure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease of access when serving customers
- Ensure all stock transfers into and out of the store are properly recorded to minimize stock loss

4. CUSTOMER SERVICE & CRM
- Acquire new clients to company's database.
- Develop client relationships by providing clients regular updates.

**Professional Requirements**:

- Caring, authentic trusted Client Advisor: an intuitive sales associate with a passion for style;
- A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision;
- Courageous with ideas and innovative in your approach, always ready to grow and learn;
- Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients;
- Being a master at storytelling and at the art of asking engaging questions;
- Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients

Quality, contemporary elegance and innovation are the hallmarks of each of our product and, together with a tradition of fine craftsmanship, create the value and authenticity for which the brand is universally recognised.

**Job Types**: Full-time, Permanent

**Salary**: From RM2,100.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (required)

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