Industrial Designer

6 months ago

Bayan Lepas, Malaysia Motorola Solutions Full time

**Company Overview**:
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

**Department Overview**: Who Are We

We are the Customer Experience and Design Team, grounded in the CTO office and integrated throughout Motorola Solutions' businesses and strategies. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and close collaboration with our customers.

What Do We Do?

Working to understand our customers' unique "Jobs To Be Done" is a foundational principle of the CTO and our team: Solving for Safer, our commitment to continuously innovate with the focus to overcome the ever-changing security, safety, and efficiency challenges our customers face now and in the future.


WE Research to find unmet needs.

WE Envision an ideal future.

WE Design Human Centered, end-to-end, hardware, and software solutions.

These solutions form the basis of many products and systems offered by Motorola Solutions.

About Us

The Design and Customer Experience (DCX) team is a cross-functional group focused on Human Centered Design and Research that fuels the next generation of experiences and solutions for our mission-critical customers and users. The team consists of Industrial Design, UI/UX, Service Designers, and Researchers who design for diverse and challenging Professional-grade markets. Police, Fire, and Commercial user groups all have very distinct and tangible design problems; whether it’s the dirt, grime, and high noise of industrial environments, gloves and turnout gear for fire, or managing intense cognitive loads during police action. Our team is exploring, testing, and designing for emerging technologies and integrations that will define the next generation of commercial and public solutions. Your designs will help us solve for safer workplaces and communities.
**About You**

**Are you compelled to innovate? Do you want your work to have benefit and impact in the most extreme situations? Would you like to be on a highly collaborative team using social sciences and human-centered design to address a global customer base with mission-critical use cases? Do you seek complex challenges and transform them into meaningful designs and critical experiences? Do you embrace a world that is changing faster than ever? Do you seek clarity over ambiguity and address speed with urgency? Does empathy for the user provide you with purpose? Do you desire to build for their needs and wants so that they can be safer and more efficient? Do you know the value of good design? Do you insist on it?**

**Your Creative Tool Kit**:
**Must hold a bachelor’s degree from an accredited industrial design program. A Masters degree is a plus. A senior Industrial Designer is an established and productive professional who works independently and with general supervision. This position requires exceptional interpersonal skills and the capability to collaborate in a team-focused environment. Collaboration and communication skills are critical to communicating designs and outcomes with other leaders and decision-makers in a cross-discipline environment. An ability to appreciate and work with human factors and research to define marketing and user requirements. Sensitivity to culture and end users should complement a strong core knowledge of design. Problems faced are challenging and varied, this role requires the ability to influence others, establishing and defending user-driven and principle-based designs across multiple parallel projects. A senior designer is expected to analyze the problem to uncover the "real" issues about users, context, and environment. Judge concept effectiveness by linking to use cases, user requirements, and research data. Choose the right plan of action based on available information, timing, and resources.**

**Basic Requirements**:
**Work Description and Skills**
- ** Integrate effectively into a multidisciplinary group that includes cognitive and behavioral scientists, interaction designers, and human factors engineers and deliver to strict deadlines in a fast-paced environment.**
- ** Uncover problems and develop them into ideas that become design solutions grounded by end-user requirements providing a solid value proposition.**
- ** Collaborate with marketing and en

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