Operation Coordinator

Responsibilities & Tasks

**1. Quality Control**:

- Conduct inspections of products to ensure they meet quality standards.
- Liaise with production managers, production staff & manufacturers to address and rectify any quality issues.
- Perform necessary adjustments or finishings to the products such as sanding, coating, assembly, packing, and boxing.

**2. Order Fulfilment**:

- Process customer orders from the online platform.
- Pack and ship products, ensuring they are securely wrapped and labelled.
- Coordinate with shipping providers and manage tracking information.

**3. Inventory Management**:

- Track and manage inventory levels.
- Coordinate with suppliers and handle restocking as needed.
- Oversee the storage and organization of products.

**4. Administrative Duties**:

- Assist with the day-to-day administrative tasks such as record-keeping, data entry, and reporting.
- Coordinate with other team members, vendors, or third-party services as needed.

**5. Marketing Support**:

- Assist with event setup on site to support sales team.
- Assist with basic marketing tasks such as preparing materials for promotions or working with stakeholders if needed.
- Capturing process photo & videos at production site.

**6. Customer Service Support**:

- Assist with customer inquiries and resolve issues related to orders.
- Provide information on products, shipping, and returns.

**Qualifications & requirements**:

- 1 to 3 years working experience.
- Possess own vehicle to travel across site mainly from office to factory & warehouse.
- Required to work on Saturday & Sundays.
- Certain days may require to work off normal working hours.
- Off days will be replaced with weekdays if required.
- Experience in carpentry or manufacturing industry is an added advantage.
- Attention to detail and strong organizational skills.
- Basic understanding of inventory management and quality control processes.
- Ability to work independently, as they may often be working alone.
- Good communication skills for liaising with suppliers and customers.
- Familiarity with basic computer skills such as Microsoft Office, data entry etc.
- Willingness to learn and adapt to the unique needs of the business.

**Working Conditions**:

- Agile, creative & fast pace culture.
- This role may require working in a factory, warehouse or office environment.
- May require some physical labour related to product control, packing and shipping.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Opportunities for promotion
- Professional development

**Experience**:

- work: 1 year (required)

**Language**:

- English, Bahasa Malaysia, Chinese (optional) (preferred)

License/Certification:

- Driving License (required)

Shift availability:

- Night Shift (required)
- Day Shift (preferred)

Ability to Commute:

- Putra Heights (required)

Ability to Relocate:

- Putra Heights: Relocate before starting work (preferred)

Willingness to travel:

- 50% (required)