Team Lead, Incoming Quality Assurance

2 weeks ago

Gelang Patah, Malaysia Insulet Corporation Full time

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on itJob Title: Team Leader, Incoming Quality Assurance (IQA) Inspection

Department: Quality

Manager/Supervisor: Manager, Supplier Quality

Position Overview:
**Responsibilities**:

- Manage and coach a team of IQA inspectors focusing on performance, behaviors, product quality, and inspection effectiveness.
- Document and report status of IQA inspection, shifty, daily, weekly and monthly.
- Provide timely performance feedback to personnel and responsible for delivering annual performance appraisals.
- Ensure the compliance of inspection procedures and work instructions, effective inspection and Good Lab Practices (GLP) to enhance product quality.
- Ensure timely training and on-boarding of new employees.
- Train and mentor IQA inspectors on the IQA inspection procedures and test equipment skills.
- Ensures inspection output meets targeted output without compromising quality.
- Perform first level troubleshooting on IQA issues and escalate issues when necessary.
- Support quality management processes like raising NCMR, following up SCAR, managing MRB etc and other duties when required.

**Requirements**:

- Minimum Diploma in a related field of study or with a combination of education and experience.
- 2 - 5 years of on-the-job QA/QC inspection experience in visual inspection, precision measurement instruments and PCBA inspection, preferably in medical device industry.
- Must be proficient in both English and Malay language.
- Experience in a start-up production environment is a plus.
- Familiarity with measuring instrumentation such as CMM, optical gauging, microscopes, micrometers, calipers, feeler gauges, dial indicators, and other measurement/visual tool experience will be preferred.
- Excellent attention to detail, good organization, and capable of working independently with mínimal supervision.
- Experience in GDP (Good Documentation Practices) & legible handwriting
- Knowledge of GLP (Good Lab Practices) will be a plus.
- Microsoft Excel and data entry skills.
- Team player and ability to communicate effectively with supervisor and other employees.
- Able to perform tasks with accuracy and reliability.

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