Ads Quality Specialist

2 weeks ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About MI
The Monetization Integrity (MI) team plays a critical role in driving initiatives to mitigate risks in Ads and ensuring advertiser quality on our platform. The team also provides efficient and high quality reviews to unlock good revenue and focus on brand safety and user/Advertister experience.

1. Act as the 2nd line quality auditor to check BPO vendor's quality result and ensure overall monetization security;
2. Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements;
3. Work closely & hand in hand with other departments to respond immediately to relevant quality related needs;
4. Participate in quality calibrations with BPO vendor teams to continuously drive their policy understanding and quality result;
5. Participate in the development of quality inspection standards and continuously optimize the process and system platform.

**Qualifications**:
1. English as working language, and proficiency in Thai, so as to effectively conduct quality reviews on Thai content.
2. Computer fluency and understanding of software and advanced internet functions;
3. MS Office skills;
4. Quality audit and quality management related experiences;
5. Ability to work in fast and evolving workflows with eye for detail;
6. Ability to maintain a high degree of confidentiality while meeting strict deadlines.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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