Guest Experience Expert

**Job Number** 24028970 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on...

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

Schedule and conduct brand livestreams on each platform including Shopee, Tiktok Shop and Instagram - Interact with viewers through live chat, responding to questions, comments, and suggestions in real-time. - Interacting with the audience and have a passion for selling - Host a regular content series on various topics such as entertainment, education, or...

Responsible for providing a seamless and exceptional guest arrival and departure experience. - Facilitates the smooth and efficient operation of the Front Entrance, Bell Desk and Valet Parking, ensuring the highest level of guest service is provided in accordance with Hatten Hotel core standards. - Handles all guest inquiries and comments, follows‑up in a...

**Job Number** 24011232 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and preferences whenever possible....

**Job Number** 23220068 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

Bellman / Porter Job Description - Greeting arriving guests and retrieving their luggage upon their arrival. - Provide directional assistant towards guests to designated Car Park area or Valet Parking. - Work closely with Security Officer by Coordinate the traffic of vehicles in front of the hotel. - Escorting guests to their rooms, explaining the room...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

**Key Responsibilities: - ** **Ensuring Culinary Standards and Responsibilities are Met** - Maintain food handling and hygiene standards. - Oversee the production and preparation of culinary items. - Check the quality of raw and cooked food products to ensure the standards are met. *Assist in determining how food should be presented and creates decorative...

responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests.. Our hotel is within two kilometers of Old Town Melaka, a UNESCO World Heritage Site, and Jonker Walk. The winding Sungai Melaka and the Baba & Nyonya Heritage Museum are within 10 minutes. Visit Melaka River Cruise, under five kilometers away....

**DUTIES AND RESPONSIBILITIES** - Report for work punctually in a proper and neat attire complete with name tag. - Read logbook and initial at the beginning of every shift. - Attend daily briefing before start of shift. - Perform reception functions. - Assist guest in opening/handling of safe boxes. - Perform cashiers' functions. - Attend to all guest...

Supervise receptionists and bellhops to maintain a positive hotel image and monitor standard of their customer services. - Conduct on-job-training for receptionists and bellhops - Oversee and ensure the accuracy of Property Management System (PMS) - Oversee daily operation and ensure hotel runs smoothly - Assist and attend guests to check in/out - Handle and...

**Job Number** 23140942 **Job Category** Sales & Marketing **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales effort (e.g., group, transient,...

Responsible for checking hotel guests in and out of their rooms, greet guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. Building Experiences Swan Garden (SG) Hospitality is the hospitality arm of the PROLI group, a property developer and contractor in Johor Bahru, renowned...

To clean and maintain rooms and assigned areas according to the set standards emphasis on details. - Replenishes guest supplies - minibar, magazines, flowers and guest amenities - Attend to any guest requests or services promptly eg. Shoeshine, adapters, extra beds, pillows etc. - Reports all rooms defects/ damages to engineering and to follow up its...

**Job Number** 23193543 **Job Category** Engineering & Facilities **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Install, maintain, perform preventative maintenance on, and recommend replacement...

**Job Number** 23210826 **Job Category** Engineering & Facilities **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond and attend to guest repair requests. Communicate with guests/customers to...

Front Desk Cum Reservation Assistant Job Description - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations -...

**Job Number** 23222073 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Exhibits creative baking and decorating talents by personally...

**Additional Information** Chinese Banquet Sous Chef **Job Number** 24027959 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Accountable for...