Manual Testing with Cards Experience

7 months ago

Kuala Lumpur, Malaysia Esync software services Sdn Bhd Full time

_**Testing and Support**_
- Design and develop test conditions/ test cases/ expected results based on test basis i.e., requirements, functional specification, design specification, interface documents etc. as well as via walkthroughs or clarification sessions with relevant parties.
- Perform reviews on test documentation by peers.
- Perform test preparation

− Setting up of test environment, including interfaces to other systems through liaising with the relevant parties both internal and external

− Preparation of test data based on the test conditions
- Implement tests on all test levels, execute and log all tests, evaluate the results and highlight the deviation from the expected results.
- Coordinate, execute, support UAT (User Acceptance Testing) related activities with Financial Institutions, Merchants, Billers and within PayNet.
- Track defects raised during testing and follow up with the relevant parties - be it internal or external -, perform re-testing on defect-fixes until defect closure.
- Update documentation on test execution and compile test results accordingly - as evidence, as well to aid in reviews and decision-making.
- Report on test progress - on execution completion and status of test cases and escalating issues to respective people.
- Participate in the development and review of the Production Migration Checklist and support production deployment.
- Provide ad-hoc testing support to internal and external parties. This includes assisting in the investigation/resolution of production issues/incidents
- Provide support on certification/on-boarding testing to the Financial Institutions, Merchants and Billers.
- **Test Analysis and Design**_
- Review the test basis i.e., requirements, design, interface specifications
- Evaluate testability of the test basis and test objects
- Design and prioritize high level test cases and test conditions
- Develop the detailed test cases
- Identify necessary test data to support the test conditions and test cases
- Prepare the test environment setup and identify any required infrastructure and tools
- Create traceability between test basis and test cases to ensure sufficient test coverage
- **Test Implementation and Execution**_
- Finalize, implement, and prioritize test cases (including the identification of test data)
- Develop and prioritize test procedures and creating test data
- Verify that the test environment has been setup correctly
- Verify and update traceability between test bases and test cases
- Execute test procedures according to the planned sequence
- Log and capture the outcome of the test execution
- Compare actual results against expected results
- Report defects and analyzing them to determine the cause of the issues. All defects must be logged into the Bug Tracking System
- Perform re-test on defect-fox as well as regression testing
- **Test Monitoring and Control**_
- Provide report on test progress to the Project/ Test Manager - progress of test preparation, progress of test execution that have passed/ failed, defects raised
- Tracking of defect raised and follow up with the respective parties on progress of the defect
- fixes
- **Analytical and Logical Thinking**_
- Analyze the given business situation and judge all the possible scenarios
- Envision business situation through mental mapping, abstracting the idea inferred from the specifications
- Be intellectually curious by being able to probe and ask the relevant questions in the pursuit of understanding solution/ system to be tested
- Proactively and continuously seek to enhance knowledge on the area of support from the functional, integrational operational and business perspective
- **Clear Communicator and Active Listener**_
- Communicate his/ her thoughts and ideas effectively
- Communicate clearly in verbal and written form where the message being delivered is clear, concise, easy to consume and based on facts
- Be rational and professional when interacting with internal and external parties

**SLA/ KPI**
- Complete the assigned task within the assigned timeline
- Hold accountability on the task quality and accuracy
- Defects reported within a specific time window by severity
- Able to handle multiple projects at any one time
- Independent, require minimum supervision and able to understand user and technical requirements
- Liaise/ communicate with business users, and other testers to ensure understanding of the user requirements
- Liaise, communicate, coordinate and work with the relevant teams - internal or external on technical and business-related matters related to their test assignments
- Perform test preparation in accordance with the project/ work being assigned
- Develop test plans/ cases/ scripts based on the user/ technical requirements
- Review test plans/ cases/ scripts based on the user/ technical requirements
- Ensure that the test environment and the related requirements, such as access, privilege, are in place prior to the planned test execution
- Prepa

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