Hostess

6 months ago

Kuala Lumpur, Malaysia Else Kuala Lumpur Full time

**Job title**:_Hostess_

**Department**: _Raw Kitchen Hall_

**Report to**: _Restaurant Manager_

**About Us**:
Locally-rooted but globally-connected, the Else brand is conceptualised as a modern day sanctuary and a platform for well-heeled travellers to discover and appreciate the local culture, complemented with world-class service and execution.

Located in the centre of Kuala Lumpur’s creative-cultural core and opening in September 2022, Else Kuala Lumpur will be the brand’s debut property. The Else mind-set is about taking a distinct and differentiated approach to hospitality, one where every experience is personalised, thoughtfully crafted, and delivered with sincerity by an incredibly capable team. Join us, to build something truly unlike anything else.

**Position Summary**:
As host/Hostess, you are the guest’s first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences.

You are the essential member of the Food & Beverages team dedicated to providing exceptional quality and service to our guests. You are dutiful to greet guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, as Host/ess you are in charge taking reservations, reviews the daily reservation book and has the ability to seat guests without reservations and to be familiar with frequent guests' details. The Host/ess has complete working knowledge of the menus such as ingredients and what is unavailable for that day. A principal role within the restaurant, you are anticipated to be familiar with server stations, your daily assignments, personal timing patterns and maximum workload capacity.

**Duties & Responsibilities**:

- The ability to seat guests promptly at a table pre-set for the number in the party and according to guest preference.
- Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server to meet ELSE Service standards.
- Answer telephones according to ELSE standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
- Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
- Work harmoniously and professionally with co-workers and supervisors.
- To directly implement and maintain the standards of service quality pertaining to his / her area of responsibility by providing the best possible service to our guests.
- To directly give maximum care to the maintenance of the physical assets of the outlets within his/her responsibility to keep them in the best possible functional state.
- Checks schedule and ensures punctuality at work.
- Ensures that service / items are prepared according to hotel minimum standards and standard procedures.
- Checks cleanliness of the areas of the assign prior to and after service.
- The ability to intervene with a potentially intoxicated guests in the bar or lounge, taking steps to slow down service and only cut a guest off away from other guests. Always be discreet avoid embarrassment and stop the drinking before it gets to be a big deal.
- The responsibilities of the hostess include monitoring no show, cancelation, and overbooking reservations to be communicate with manager to ensure revenue maximizing. Estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The hostess is often responsible for answering the telephone, booking reservations, and moving tables together to accommodate large parties.
- Hygiene & Food Safety Management System ensures that staff applies the necessary precautions with regards to the hotel food safety and hygiene standards.
- Fire & Life Safety, ensure that staff are aware of and applies the procedures concerning hotel fire and life safety / emergency procedures.
- Complete special projects (menu changes, signage, etc.) as instructed.
- Ensure proper table set-up and make minor adjustments as needed,
- Stocking paper and bar supplies.
- Assist with the service and preparation of beverages and food to guests.
- Assist in seating of guests.
- Assist with the cleaning of operational areas.

**Desired Qualifications**:
**IMMEDIATE STARTER REQUIRED**
- **SPM or STPM (High School Education or Equivalent Experience Is Required)**:

- **Food Handler certificate and Typhoid Vaccination Required.**:

- **Diploma or Bachelor's Degree in Hotel Management**:

- Minimum One Years Previous Experience in The Restaurant, Lounge or Food & Beverage related position with other organizations
- **5 Stars Hotel Experience Required.**

  • Hostess

    6 months ago

    Kuala Lumpur, Malaysia UOA Hospitality Full time

    We are looking for a friendly and outgoing Restaurant Hostess who will be responsible for greeting and welcoming guests as they arrive. In this position, you will manage reservations, guide guests to their tables, and ensure a smooth flow of guests throughout the restaurant. You will also be expected to maintain a clean and organized reception area and...

  • Cashier Hostess

    6 months ago

    Kuala Lumpur, Malaysia Cili Kampung Restaurant Full time

    In charge for cashier Play as hostess Pay: RM1,800.00 - RM2,500.00 per month **Benefits**: - Health insurance - Maternity leave - Meal provided - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to...

  • Hostess (Chinese Restaurant)

    6 months ago

    Kuala Lumpur, Malaysia Sofitel Kuala Lumpur Damansara Full time

    As a hostess, you will be the first point of contact for our guests. Your primary responsibility is to ensure that our guests feel welcomed and are seated promptly. You will also manage reservations, coordinate with the waitstaff, and maintain the overall flow of the dining...

  • Hostess (Pong Girl)

    6 months ago

    Kuala Lumpur, Malaysia Gravybaby Full time

    **POSITION: Hostess / Pong Girl** **Job brief** We are looking for young and enthusiastic girls to work full time/part time at our restaurant cum bar. Key role is to attend to our customers in games room. Seating guests when they enter the restaurant to make them feel welcomed. Attractive Salary & Commission will be paid. Schedule: Night Shift...

  • Fine Dining Host/hostess

    6 months ago

    Kuala Lumpur, Malaysia Ilham Dining Concepts Sdn Bhd Full time

    Our restaurant group is looking to ensure prompt and courteous service of food and beverages to guests of our new Japanese kaiseki, K by hiring a hostess for our front-of-house. The following are some requirements and qualifications to see if you are the right fit for this role. - Welcomes guests in a warm and friendly manner, ascertains their dining...

  • Experience Manager

    6 months ago

    Kuala Lumpur, Malaysia Bamboo Circle Sdn Bhd Full time

    Under the general supervision of the Restaurant Manager. He/she oversees all aspects related to the guest’s experience from the first point of contact. monitoring vital information shared through our diverse channels of communication, booking process and follow up, “Seven Rooms” (booking system) management and coordination, table arrangement, booking...

  • Experience Manager

    6 months ago

    Kuala Lumpur, Malaysia Bamboo Circle Sdn Bhd Full time

    Under the general supervision of the Restaurant Manager. He/she oversees all aspects related to the guest’s experience from the first point of contact. monitoring vital information shared through our diverse channels of communication, booking process and follow up, “Seven Rooms” (booking system) management and coordination, table arrangement, booking...

  • Experience Manager

    7 months ago

    Kuala Lumpur, Malaysia Bamboo Circle Sdn Bhd Full time

    Under the general supervision of the Restaurant Manager. He/she oversees all aspects related to the guest’s experience from the first point of contact. monitoring vital information shared through our diverse channels of communication, booking process and follow up, “Seven Rooms” (booking system) management and coordination, table arrangement, booking...

  • Bartender, Bar-back, Service Crew, Hostess

    7 months ago

    Kuala Lumpur, Malaysia Reka Partners Holdings Sdn Bhd Full time

    **About Reka: Bar**: Reka:Bar is brought to life by a team of passionate individuals pushing the boundaries of innovation and deliciousness in drinks. Our name is derived from the words Reka: creation in Malay and Eureka: the joy of discovery in Greek. The team behind Reka:Bar comprises accomplished industry professionals whose experience includes senior...

  • Experience Manager

    6 months ago

    Kuala Lumpur, Malaysia UOA Hospitality Full time

    Under the general supervision of the Restaurant Operations Manager, the Experienced Restaurant Manager will oversee all aspects related to enhancing our guests' experience from their first point of contact. The role requires a detail-oriented, proactive leader who will manage our diverse channels of communication, streamline the booking process, and ensure...

  • Floor Manager

    6 months ago

    Kuala Lumpur, Malaysia Platform Hospitality Group Sdn. Bhd. Full time

    1. Daily operation mise en place and cleanliness. 2. Lead, train, and motivate the team, including the station masters, section in charge, waiters, assistant waiters, runners, bartenders, hosts/hostesses, and support personnel. 3. Organize and conduct staff meetings and training sessions to enhance skills and knowledge. 4. Assist in developing and...

  • Floor Manager

    6 months ago

    Kuala Lumpur, Malaysia Platform Hospitality Group Sdn. Bhd. Full time

    1. Daily operation mise en place and cleanliness. 2. Lead, train, and motivate the team, including the station masters, section in charge, waiters, assistant waiters, runners, bartenders, hosts/hostesses, and support personnel. 3. Organize and conduct staff meetings and training sessions to enhance skills and knowledge. 4. Assist in developing and...

  • Hostess

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24084377 **Job Category** Food and Beverage & Culinary **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and...

  • Hostess

    6 months ago

    Kuala Lumpur, Malaysia KL METRO HOTEL MANAGEMENT SDN BHD Full time

    To carry out daily duties and responsibilities in serving food and/or beverages and to always ensure customers’ satisfaction. Success is a journey, not a destination. Incorporated since 1995, Lexis Hotel Group has gone through the challenging times of economic slow-down as well as the good times of rapid economic growth and strong market performance, we...

  • Hostess

    6 months ago

    Kuala Lumpur, Malaysia CULINA MALAYSIA SDN BHD Full time

    Greeting guests, providing accurate wait times, managing reservation and escorting customers to the dining. Pay: From RM3,000.00 per month

  • Hostess

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24015928 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat...

  • Hostess

    6 months ago

    Kuala Lumpur, Malaysia Sofitel Kuala Lumpur Damansara Full time

    Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. **Job Types**: Full-time, Permanent **Salary**: RM2,100.00 - RM2,300.00 per month Schedule: - Rotational shift

  • Hostess

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24077093 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat...

  • Hostess

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23206441 **Job Category** Food and Beverage & Culinary **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their...

  • Hostess

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24043179 **Job Category** Food and Beverage & Culinary **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and...