E-commerce Seller

Key Responsibilities:

- **Product Listing and Management**:

- Create and manage product listings on e-commerce platforms.
- Write compelling product descriptions and ensure high-quality product images.
- Optimize listings for search visibility and conversion rates.
- **Inventory Management**:

- Monitor stock levels and manage inventory to ensure product availability.
- Coordinate with suppliers for stock replenishment.
- Implement strategies to reduce stock-outs and overstock situations.
- **Customer Service**:

- Handle customer inquiries, complaints, and returns promptly and professionally.
- Maintain high levels of customer satisfaction through excellent service.
- Implement strategies to enhance customer experience and retention.
- **Order Processing**:

- Process orders efficiently and ensure timely fulfillment.
- Coordinate with logistics partners to manage shipping and delivery.
- Track and resolve issues related to order discrepancies or delays.
- **Sales and Marketing**:

- Analyze sales data and customer behavior to inform marketing strategies.
- Collaborate with the marketing team to develop promotional content and strategies.
- **Data Analysis and Reporting**:

- Monitor sales performance and prepare regular reports.
- Analyze market trends and competitor activities.
- Use insights to optimize product listings, pricing, and promotions.
- **Platform Management**:

- Stay updated with e-commerce platform policies and updates.
- Ensure compliance with platform rules and guidelines.
- Optimize the use of platform tools and features to enhance sales

**Job Types**: Full-time, Fresh graduate

Pay: RM1,600.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus