Front Office Ambassador

4 weeks ago


Klang, Malaysia Pacific Senior Living Sdn Bhd Full time

前廳大使的主要職責是管理和維護前廳。

**職責**:
- 充當代表,處理居民要求和公眾投訴
- 進行前廳部的活動,包括接待、預訂、行李服務和交通,以確保前廳部的順利運行
- 與所有相關部門建立並維持密切和富有成效的工作關係,以確保所有居民得到良好的照顧
- 能夠在入住率較高期間追加銷售客房住宿,以實現收入最大化
- 為所有內部/外部客人提供禮貌和高效的服務
- 確保所有投訴和請求立即解決並由相關支援部門跟進
- 以服務至上的方式迎接所有居民/客人
- 熟悉PMS並配合IT經理進行定期系統維護
- 負責為到達的客人分配和分配房間
- 確保所有分配的房間均按要求分配,並確保不重複分配
- 及時、有效率、順利地為客人辦理入住手續,確保他們按照前廳部政策和程序進行登記
- 準確更新系統中的客人詳細資訊並明確說明付款方式
- 在日誌中記錄任何不尋常的事件和事件以及仍待採取後續行動的所有重要事項
- 負責準備任何客人入住所需的所有材料
- 離開前檢查所有出納交易並平衡所有交易。任何差異必須報告給客房部經理以進行更正
- 有效更新和維護當前房間狀態,並在需要時通知上級
- 執行有效的關鍵控製程序
- 負責所有用品的充足庫存,例如列印材料、表格和文具。在認為有必要時啟動補貨
- 不斷檢查所有形式的信件,例如訊息/郵件/包裹是否及時送達
- 與客房部協調解決房間差異
- 處理輕微的客人投訴並向上級報告投訴的性質和採取的措施
- 執行並遵守員工手冊中規定的規則和條例
- 接待潛在客戶並參觀飯店



  • Klang, Selangor, Malaysia Saujana Resort Full time

    Saujana Resort seeks an experienced Front Office Supervisor to oversee the daily operations of our main reception counter.About the Role:Manage a team of Front Office Assistants, ensuring consistently high standards of customer service are delivered to members and guests.Monitor daily payments and cash flow at the front office, maintaining accurate records...


  • Klang, Selangor, Malaysia Accor Hotels Full time

    Company OverviewAccor Hotels is a pioneering leader in the art of responsible hospitality, boasting over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries. With a strong commitment to innovation and excellence, our team thrives on pushing boundaries and exceeding expectations.Job SummaryThe Front Office Manager will oversee all aspects of...


  • Klang, Selangor, Malaysia Saujana Resort Full time

    Saujana Resort is committed to delivering exceptional customer experiences. We seek a skilled and experienced Front Office Supervisor to lead our front office team.About the Role:Lead a team of Front Office Assistants, focusing on customer satisfaction and loyalty.Manage front office operations, including cashiering, reservations, and customer...


  • Klang, Selangor, Malaysia Saujana Resort Full time

    Job Summary:We are seeking a highly motivated and organized individual to fill the role of Front Office Supervisor at Saujana Resort.About the Position:Oversee the daily activities of the front office team, ensuring seamless execution of tasks and responsibilities.Develop and implement strategies to improve customer satisfaction and loyalty.Maintain accurate...


  • Klang, Selangor, Malaysia Schindler Lifts Full time

    Cash Management and FX HedgingWe are looking for a highly skilled Treasury Specialist, Front Office to manage cash and liquidity of assigned countries. The successful candidate will also be responsible for verifying and executing foreign exchange hedging of the assigned country.Main Responsibilities:Manage cash & liquidity of the assigned country on a daily...


  • Klang, Selangor, Malaysia PUMA Gruppe Full time

    PUMA Gruppe is seeking a highly skilled Regional Marketing Leader to join our team in Malaysia. In this role, you will be responsible for leading our Performance portfolio, developing and executing strategies that drive engagement and growth, and building a robust portfolio of ambassadors, athletes, and teams.Key AccountabilitiesManage and mentor the...

  • Front Desk

    4 weeks ago


    Klang, Malaysia Genesis Life Care Centre Full time

    Job Description: - Greeting and welcome guests and patients in a polite and friendly manner - Responsible for the cleanliness, smooth and efficient operation of the front office counter - Provide accurate information to guests and patients - Answer question and address complaints - Perform other duties as assigned from time to time Job Requirements: -...


  • Port Klang, Malaysia Priority Synergy Sdn Bhd Full time

    **Responsibilities**: - Sorting, filing, preparing & dispatching letter for Company. - Monitor despatch/ driver schedule. - Handle incoming and outgoing documents or parcels and distribute accordingly. - Handle office upkeep (maintenance/cleanliness/refreshment/stationery. - Ensures knowledge of staff movements in and out of organization. - Provide...


  • Klang, Selangor, Malaysia Accor Hotels Full time

    Hospitality at its BestAs a Front Office Manager at Accor Hotels, you will be part of a global team that is passionate about delivering exceptional hospitality experiences. Join us and discover the rewards of working in a dynamic, supportive environment that fosters growth, development, and career advancement! We offer competitive salaries, benefits...


  • Klang, Selangor, Malaysia Source: Kaki Lelong Sdn Bhd Full time

    Job SummaryWe are seeking a Management Support Officer to join our team at Kaki Lelong Sdn Bhd. The successful candidate will be responsible for providing administrative support to our executive team, including handling front counter duties, managing petty cash, and preparing daily sales reports.They will also be required to have knowledge of SQL systems and...


  • Klang, Selangor, Malaysia Accor Hotels Full time

    Our Commitment to ExcellenceAt Accor Hotels, we are dedicated to providing exceptional service quality, comfort, and care to our guests. As a Front Office Manager, you will be part of a dynamic team that shares this vision and strives for excellence in every aspect of our operations. Join us and discover the rewards of working in a collaborative, supportive...


  • Klang, Selangor, Malaysia Saujana Resort Full time

    Job Description:Supervisor of Front Desk OperationsAbout the Role:Responsible for leading the front desk team, ensuring seamless delivery of customer services.Manage front office operations, including cashiering, reservations, and customer service.Develop and implement strategies to improve efficiency and productivity.Collaborate with other departments to...


  • Klang, Selangor, Malaysia Accor Hotels Full time

    About UsAccor Hotels is a global hospitality leader that values diversity, inclusion, and innovative thinking. Our mission is to create lasting memories for our guests by delivering unparalleled service quality, comfort, and care. Join us as we strive to push the boundaries of hospitality excellence!Job DescriptionThe Front Office Manager is a key role that...

  • Receptionist

    4 weeks ago


    Klang, Malaysia DEMANLINK RESOURCES SDN. BHD. Full time

    Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Receive, sort and distribute daily...


  • Klang, Malaysia INTCO MALAYSIA SDN BHD Full time

    **Job Responsibility**: 1. Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail. 2. Answer phones and operate a switchboard. 3. Route calls to specific people. 4. Greet visitors warmly and make sure they are comfortable. 5. Call...


  • Klang, Malaysia Voyager Travel Pte Ltd Full time

    **Job Overview**: - Convert all guest bookings done through the Reservations department - Proactively identify opportunities to maximize revenue opportunities or occupancy of the hotel or cluster of hotels **Responsibilities**: - Achieve/exceed personal revenue/ occupancy targets set by the reporting manager - Adopt a sales focused mindset. Actively...


  • Klang, Selangor, Malaysia PUMA Gruppe Full time

    PUMA Gruppe seeks a Sports Marketing Strategist to lead our Performance portfolio in Malaysia. As a key member of our marketing team, you will be responsible for developing and executing strategies that drive engagement and growth.Key ResponsibilitiesDevelop and execute integrated marketing and communication plans for the Performance portfolio categories...


  • Klang, Malaysia GT SPICE MANUFACTURERS SDN BHD Full time

    '¢ To key-in supplier invoice, performing payments to supplier and update records of invoices and receipts. '¢ To liaise with supplier, issue purchasing order and monitor receiving process. '¢ Maintain and manage proper filing of accounting documents '¢ To prepare report on the status of accounts payable and receivable. '¢ Maintain & update internal...


  • Klang, Malaysia Smile and Seeds Hotel KL Full time

    we are from smile hotel bukit tinggi klang looking for front office assistant / receptionist able work on weekend,Ph. able to travel another outlet can work under pressure,overtime ,rotate shift,night shift. we not provide food and hostel. anything if u intrested can whatsapp 0148477701 our recruitment teams **Job Types**: Full-time, Permanent Pay:...

  • E-commerce Executive

    3 weeks ago


    Port Klang, Malaysia Qomex Sdn Bhd Full time

    **Responsibilities**: - Manage brand in marketplace - Shopee, Tiktok, Lazada - Maintenance and regular updating of online marketplace store fronts - Maintain and ensure all products information such as pricing, promotion, stocks level, layout, Banner images, copywriting etc are up to date - Daily operations of marketplace store fronts - Prepare monthly...