Team Leader, Security Services

2 weeks ago

Sepang, Malaysia Amex Full time

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

**How will you make an impact in this role?**

This position is responsible for assisting the Manager-Investigations and Security Services with security operations of the Kuala Lumpur office. This position is also responsible for day-to-day supervision of the physical security infrastructure that protects American Express, its employees, contractors and customers against harm and losses.

**Job responsibilities include but are not limited to**:

- Conducting on-going physical security reviews and make recommendations for changes where appropriate.
- Assisting the Manager - Investigations & Security Services, for the development and implementation of Security related controls and processes.
- Collaborate with business partners in supporting planned/unplanned colleagues’ activities, construction projects and special events.
- Actively supporting the Crisis Management and Emergency Response programs.
- Providing executive protection as assigned.
- Conducting security related investigations, including Violence in the Workplace incidents.
- Providing cross functional support to other members of the Global Security Services team as directed by the Manager - Investigations & Security Services.

**Qualifications**
- At least three years of experience in physical security operations in a corporate environment.
- Bachelor’s Degree preferably in security, business, or legal discipline.
- Experience in working with physical security equipment (e.g., CCTV, access control, alarms, etc.)
- Previous executive protection experience.
- Knowledge of crisis management programs.
- Proven self-starter with excellent time management, problem solving, and decision-making skills.
- Proven ability to multi-task numerous projects simultaneously.
- Strong organization, leadership, and analytical skills.
- Effective written/verbal communication and computer skills.
- Excellent inter-personal skills to be able to interface with all levels of management and business partners.
- Ability to make formal presentations before diverse groups.
- Flexibility to be on call 24/7/365.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model depending on role and business need.
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

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