Search Operation Specialist

4 weeks ago


Kuala Lumpur, Malaysia HR-Tag Full time

Ensure legal compliance and safety of content uploaded to our platform.
- Responsible for the development, improvement, and maintenance of standards for the security of our online communities.
- Improve users’ search experience by determining their search needs through query and tools, and subsequently to sort it out by classification of requirements.
- Undergo weekly and bi-monthly search quality assessments to ensure current practice is in accordance with evaluation standard documents.
- Review the types of bad search cases and rate the quality of the results.
- Provide ideal search labelling results and suggestions for policy improvement.

**Job Types**: Full-time, Permanent

**Salary**: Up to RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus



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