Sales Manager

3 weeks ago


Ulu Tiram, Malaysia AGENSI PEKERJAAN GLOBAL MASTERY SDN BHD Full time

THE POSITION
- Overall responsible for representing the company to the customer and the customer to the company in all business-related activities.
- Actively directs/manages resources and executes key quality strategic sales related programs/projects within assigned area of responsibility. These are activities in support of business objectives.

KEY RESPONSIBILITIES
- Selling and marketing of company, systems and services to end-user customers in assigned geographic, territory, industry or accounts.
- Developing customer relationships who are actively engaged through partnership and growth.
- Responsible to initiate/align strategies that stretch operational capabilities and capacities to achieve desire outcome for the organization
- Collaborate with operational team to ensure that FGL products are safe, legal, and meet or exceed the customer’s expectations for quality and is in compliance with agreed international standards.
- Acts as a change agent to help establish a quality and customer centered culture.
- Advocate culture of continuous improvement of quality through FMEA (analyzing, identifying risk in the production/ manufacturing methods and processes then implementing counter-measures to prevent occurrence)
- Establish ‘quality’ KPIs that will allow tracking of sales activities and forecast.
- Responsible to maintain internal system following the ISO and TS standards.
- Perform tasks as assigned by Superior as and when required.
- To provide dynamic leadership, guidance, training and motivation to all Sales staff in the same organization.
- Responsible to closely follow and close all topics with customer during product EOL.

EXPECTATIONS OF THE ROLE
- Interprets customer needs and works to meet those needs; identifies potential business opportunities, referring more complex leads to other internal resources to support.
- Leads and arbitrate projects requiring coordination with other functions and organizations.
- Anticipates customer needs, investigates underlying causes and identifies short term or long term solutions; creates and leads business development plans over the short to medium term.
- Reduces broad concepts, sales strategies into structured programs to achieve assigned performance measures.
- Initiates, innovate and leads development, implementation of strategy development for complex accounts; is the key technical contributor.
- Arbitrate in solving a broad range of problems of varying scope and complexity between customers and operations.
- Adopts a pro-active approach to analyzing situations for potential issues with regards to sales activities, viz. sales forecast, orders and delivery, resolving problems, and where necessary initiate escalation to management.
- Provide regular sales KPI updates/reports to management.

**Salary**: RM13,000.00 - RM14,000.00 per month

Application Question(s):

- An Engineering background is preferred.
- Work experience related to the plastic manufacturing process or equivalent.
- Sales management skills.
- Demonstrated ability to work with teams and build effective working relationships is a must.
- Good interpersonal and customer service skills.
- Excellent proactive problem solving, analytical, statistical process control, lean concepts and

leadership skills are necessary.
- Good working knowledge of English, written and spoken.
- Good working knowledge of computer skills (excel, word, power point).

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales Marketing (Engineering): 5 years (required)

**Language**:

- English (required)


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