IT Technical Support
2 weeks ago
**Join Our Team as a Technical Support Executive**
Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team
**Responsibilities**:
- Provide technical assistance and support to our clients, addressing their inquiries and resolving technical issues.
- Troubleshoot and diagnose technical problems to find effective solutions.
- Process warranty claims and manage warranty-related inquiries.
- Collaborate with our team to ensure seamless technical support services.
- Stay up-to-date with the latest technology trends and advancements.
**Requirements**:
- Bachelor's degree in IT or a related computer field OR significant experience in networking.
- Strong technical knowledge in IT, computer systems, and networking.
- Fresh graduates are encouraged to apply.
- Excellent problem-solving and communication skills.
- Customer-focused attitude with a dedication to delivering top-notch technical support.
**Why Join Us**:
- Attractive compensation and benefits.
- Opportunities for professional growth and development.
- A supportive and collaborative team environment.
**Who Are We**:
Rising Net is the leading smart home and security system distributor in Malaysia. With more than 20 years of experience in the security industry, our consultants are professionally well-equipped with technical and market trend knowledge, thus providing clients with the best solutions is our expertise. With our sights set on cutting
- edge security systems for homes and businesses, we strive to offer stellar security technology to Malaysia; securing only from the world’s brand leader Our product range includes CCTV, storage & server, access control, smart home & security and many others.
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