Social Media Executive

4 weeks ago


Johor Bahru, Malaysia KLC Education Group Full time

**Job Highlights**
- Office Hours
- Yearly Performance Bonus & Company trip
- Great staff Benefits Medical & Insurance Coverage

“To change one’s life through us” is not just a slogan but is what we are doing, we are looking for partners who can share the same core value and achieve our mission together If you are looking for a career progression, we would like to hear from you.
- Oversee Marketing Department, plan, coordinate and facilitate or assist the events/roadshow/open day/projects (manpower, sponsorship, budget, tentative, event details, event post-mortem meeting), including marketing the event, set-up, required items
- Support marketing campaign planning and execution.
- Creation of written, video, and image content for marketing channels.
- To handle online class operation smoothly.
- To provide fast and timely solutions to all related problems during online class.
- To ensure customer satisfaction by providing excellent Customer Services.
- Keep records of student attendance and teacher performance.
- Follow communication procedures, guidelines, and policies
- Be an effective change manager with the ability to lead the team through by displaying motivating and encouraging behaviours
- Coordinate and resolve feedback, escalations with other departments to ensure operational efficiencies
- Create reports to update the management on the team's progress and results
- Support sales at language centres

**Requirement**:

- Experience working with a content management system
- **Must be fluent in either Mandarin & English**:

- to interact with clients/customers who are Mandarin-speaking.
- Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels
- Comfortable with digitalization and remote work
- Solid computer skills, especially MS Excel
- With digital marketing experience

Our goal is To Become a Global Education brand that Inspire Dreams Come True, if you had the passion/desire to share the same vision with us, feel free to apply

“携手并进,改变人生,成就梦想”

教育不仅是为培养更优秀的下一代, 更是为了成就美好的梦想。凭借超过 12 年作为优质儿童教育解决方案提供商的专业知识,我们正在马来西亚进一步扩展我们的业务,我们需要您踏上下一个里程碑。如果您对教育充满热情,

您一定不想错过这个工作机会!

**工作内容:**

1. 监督营销部门,计划、协调和促进或协助活动/路演/开放日/项目(人力、赞助、预算、暂定、活动细节、活动事后分析会议),包括营销活动、设置所需项目。

2. 为社交媒体帖子、促销电子邮件和其他营销材料撰写文案。

3.协助创作营销渠道的文字、视频、图片内容。

4.协助学生与家长进行网课。

5. 为线上课堂中的所有相关问题提供快速及时的解决方案。

6. 提供优质的客户服务,确保客户满意。

7. 遵守沟通程序、指导方针和政策

8. 与其他部门协调解决反馈、上报问题,确保运营效率

9. 创建报告以更新管理团队工作的进度和结果

10.支持语言中心的销售

**工作需求:**

1. 拥有多年的网络营销经验

2.流利的中文和英语 - 与一些客户互动。

3.. 具有出色的人际交往和沟通技巧,能够与各层面的客户建立牢固的工作关系

4. 适应远程工作模式

5. 扎实的电脑技能,尤其是MS Excel

职位类型:全职

薪资: RM3,000.00至RM6,000.00(每月 )

通勤/搬迁能力:

- Johor Bahru: 稳定通勤,或在开始工作前计划搬家 (必填)

教育背景:

- Bachelor's (首选)

工作经验:

- Marketing: 1 年 (首选)

工作语言:

- Mandarin (首选)
- Bahasa (首选)

是否愿意出差:

- 25% (首选)


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