Service Advisor

4 days ago


Sungai Petani, Malaysia RAHMAT JUTAMAS SDN BHD Full time

1. Greeting customers, scheduling service appointments, answer phone and handling customers' enquiries. 2. Effective communication with customers regarding service's recommendations, then perform accordingly. 3. Acknowledge customers promptly if any question enquiring by customers. 4. Conducting follow-ups regarding services. 5. Explain repairs to customers. 6. Estimate the cost and time needed for repairs. 7. Handle customer complaints. 8. Ensure cleanliness and proper 5S at front counter.
Rahmat Jutamas Sdn. Bhd. a Proton 3S Sungai Petani (U), we are located in the North part of Sungai Petani. We open our doors in January 2020 to all customers for seeking a new experience in Sales, Service, and Spare parts of Proton Vehicles. We have a team of dedicated Sales and Service personnel ready to give the best for our valued customers and strive to ensure customer satisfaction. Rahmat Jutamas Sdn. Bhd. is the authorized dealer of Proton, providing maintenance, repairing service, and a spare parts center of Proton. WE ARE 3S BRANCH IN SUNGAI PETANI, KEDAH. SALES, SERVICES, AND SPARE PARTS CENTER.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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