Telemarketing (5.5 Days / Friendly Workplace)
6 months ago
Responsibilities:
- Identify new business opportunities by prospecting and evaluating clients' sales options
- Conduct upselling of current products to existing customers
- Handle incoming queries and feedback from customers and provide technical and product support via multiple channels
- Revival of churned customers
- Contact existing customers via outgoing calls to explain how our app works and show them the benefits
- Proactively guide customers through the onboarding process onto our platforms
- Payment method conversion for customers
- Liaise with relevant departments to drive customer resolution
- Reach out to customers who are late on payments and arrange for payment collection
- Working Hour: Mon -Fri (9am-6pm) / Sat (9am - 1pm)
**Salary**: Up to RM3,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- Willing to work 5.5 days?
**Experience**:
- telemarketing: 1 year (required)
- customer service: 1 year (preferred)
**Language**:
- English (preferred)
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