Executive, Customer Care
3 weeks ago
Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products.
- Maintain a positive, empathic and professional attitude towards customers at all times.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolved within a time limit.
- Communicating with customers through various support.
- Work with the customer service manager to ensure customer satisfaction and provide professional customer support.
- Other duties may arise from time to time and may be assigned to the employee as necessary.
**; Requirements**:
- An outgoing and friendly person who enjoys talking with people.
- Can read and speak in Mandarin, English and Bahasa Malaysia.
- With a "getting things done" attitude.
- Go the extra mile to engage with customers.
- Ability to Work Under Pressure
- Attentiveness
- Able to work in 7 days shift (9am-5pm) with granted of 2 off days per week.
- Malaysian only.
Signature Market - Career Opportunities
For more job details, kindly visit Signature Market - Career Opportunities
-
Customer Care Assistant
2 weeks ago
Cheras, Malaysia Trinity workforce Solution Full time**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...
-
Executive, Customer Care
4 weeks ago
Cheras, Malaysia Signature Market Full timeBefriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...
-
Beauty Expert @ Sunway Velocity, Cheras
2 weeks ago
Cheras, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Required languages: Bahasa Melayu, Bahasa Inggeris. - Good complexion and well groomed. - SPM/Diploma/Certificate in beauty/makeup course will be an added advantage. - Customer and sales oriented. - Preferably with promoter experience. - Able to work shifts, weekends and public holidays. - Full-time positions. **Responsibility** - Provide...
-
Executive, Customer Care
2 weeks ago
Cheras, Malaysia Signature Market Full timeBefriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...
-
Customer Service
3 weeks ago
Cheras, Malaysia Ant Unity Sdn Bhd Full time_Make product recommendations or services to customers based on their needs and preferences._ - Upgrade and cancel customer accounts by customer request._ - Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ - Ensure customers are satisfied with their purchases or service._ - Assist customers in placing...
-
Junior Executive, Customer Service
2 weeks ago
Cheras, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full time**RESPONSIBILITIES** **Effectively manage incoming calls.** - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS** - No minimum working experience in the related...
-
Customer Service
3 weeks ago
Cheras, Malaysia Artemis Solutions Recruitment Agency Full timeJob Responsibility - Handle inbound/outbound calls in Asia region of gaming customers. Requirement - Able to speak and write Malay,Chinese,English - SPM and above - Good in basic computer skill (Microsoft Office) - Inclusive Accommodation - Year-end bonus - Holidays One month 4 days - Working hours would be 12 hours daily, and change shift for midnight and...
-
Customer Service
2 weeks ago
Cheras, Malaysia LOTUS ENT GROUP SDN BHD Full time**Responsibilities**: - Enter customers' transaction into computer to record the transaction and issue computer generated receipts - Prepare report for daily drawer balancing - Perform clerical task such as filing and simple Administration task - To cover other branches whenever needed (Klang Valley areas) **Requirements**: - With or without experience,...
-
Health Advisor @ Mytown
2 weeks ago
Cheras, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Experience in health/retail pharmacy industry will be an added advantage. - Pleasant personality with a strong drive and excellent in communication skills. - A passion for promoting health and wellbeing. - Able to work on retail hours (includes weekends and public holidays). - Full-Time positions are available. **Responsibility** -...
-
Health Advisor @ Sunway Velocity, Cheras
2 weeks ago
Cheras, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Experience in health/retail pharmacy industry will be an added advantage. - Pleasant personality with a strong drive and excellent in communication skills. - A passion for promoting health and wellbeing. - Able to work on retail hours (includes weekends and public holidays). - Full-Time positions are available. **Responsibility** -...
-
Health Advisor @ Aeon Maluri
2 weeks ago
Cheras, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Experience in health/retail pharmacy industry will be an added advantage. - Pleasant personality with a strong drive and excellent in communication skills. - A passion for promoting health and wellbeing. - Able to work on retail hours (includes weekends and public holidays). - Full-Time positions are available. **Responsibility** -...
-
Health Advisor at Mahkota Cheras
2 weeks ago
Cheras, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Experience in health/retail pharmacy industry will be an added advantage. - Pleasant personality with a strong drive and excellent in communication skills. - A passion for promoting health and wellbeing. - Able to work on retail hours (includes weekends and public holidays). - Full-Time positions are available. **Responsibility** -...
-
Quality Assurance Executive
2 weeks ago
Cheras, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**Role Summary**: **Key responsibilities**: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive...
-
Intern, Customer Care
2 weeks ago
Cheras, Malaysia Signature Market Full timeBefriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...
-
Sales Executive
6 days ago
Cheras, Selangor, Malaysia BDS GLOBAL MARKETING SDN BHD Full timeRequirements:-Required language(s): (Mainly) Mandarin, Cantonese, English.-At least 1 Year(s) of working experience in the related field is required for this position.-Own transport, Serious work attitude, willing to learn, independent, actively, careful, ability to work with teams, good at communication.-Experience in sales is preferred.Employee...
-
Customer Relation
2 weeks ago
Cheras, Malaysia Klinik Pergigian Redha Full time**Deskripsi Kerja**: - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan - Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa - Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan - Menyediakan laporan...
-
Customer Service Marketing Executive
2 weeks ago
Cheras, Malaysia Johnny's Restaurant Full time**LOCATION : HQ SELAYANG** **Responsibilities**: **Customer Service** - Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. - Maintain meticulous records of customers’ interactions, transactions, comments and complaints to identify trends and areas for...
-
Company Driver/ Chauffer
9 hours ago
Cheras, Malaysia Carleton Executive Search Full timeDriver/ Chauffeur Responsibilities: - Liaising with the company to determine when and where you will collect the individual. - Ensuring that the client's door is open as you greet them in a professional, sincere manner. - Assisting clients with the loading and unloading of their possessions, as required. - Adjusting the air temperature, if required by the...
-
Customer Service Executive
2 weeks ago
Cheras, Malaysia Bread Advertising Full timeOur client is a premier Numismatic & Philatelic collectibles auctioneer of Malaysia. The company specialises in Numismatic & Philatelic auctions and also organizes exhibitions and fairs. **Job Highlights**: - Bonus on Quarterly Basis (4 times a year) - No Overtime (Will Compensate if OT is needed) - Yearly increment **Job Requirements**: - **5 1/2...
-
Customer Service
2 weeks ago
Cheras, Malaysia FLOWFUEL SDN BHD Full timeTo attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...