Brew Crew
6 months ago
**Job Purpose**:
The Brew Crew is responsible for serving all products with friendly, individualized attention towards each customer. He or She is also responsible for educating customers about our premium coffees and teas. The Brew Crew will fulfill any other duties the Cafe Manager, Assistant Manager or Supervisor assigns and will represent The Coffee Bean & Tea Leaf in a professional manner.
**Duties and Responsibilities**:
- Sales & Customer Services_
Maintain a profitable and reputable cafe by:
- Accurately bringing sales orders into cash register and counting back charge to customers in courteous and friendly manner.
- Maintaining efficient, friendly service standards at all times.
- Participating in all sales promotions effectively and efficiently.
- Politely answering the telephone & customer questions.
- Reporting all customer complaints to the Manager on duty.
- Responding pro-actively to prevent customer service situations.
- Safely handling all hot and colds drinks during drink preparation.
- Verbally receiving and calling back customer orders in a friendly manner.
- Cafe Operations_
Maintain an efficient and a smooth operation and work environment by:
- Arranging items on the merchandise racks, the table and static displays.
- Checking display item on the shelf, to ensure that products are within the expiry period.
- Informing the manager on duty of any operational inconsistencies.
- Replenishing necessary items at the condiments stand.
- Reporting all employee accidents to the manager on duty.
- Restocking shelves when necessary.
- Routinely cleaning the bar area, floor, grinders, taking out trash, etc.
- Running errands and when needed.
- Updating the brew of the day and other information on the public information boards.
- Working special events as needed.
- Employee Development_
Play a part in high performance team by:
- Maintaining a high level of motivation to ensure quality and consistent product.
- Maintaining positive company morale.
- Perpetuating company philosophy and culture.
- Product Knowledge_
Deliver a consistent quality Product by:
- Maintaining the highest quality, consistent product standards.
- Overseeing drink making and ensuring that only consistent quality drinks and product are served.
- Strictly adhering to SOPs an all drink and gourmet items.
**Job Types**: Full-time, Part-time
Pay: Up to RM2,400.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Vision insurance
Schedule:
- Afternoon shift
- Early shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Overtime pay
-
Brew Crew
6 months ago
Johor Bahru, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time_**Our Blend**_ The Coffee Bean & Tea Leaf is where exploration and discovery happen every day, brought to life by a diverse team of hard-working optimists with a curiosity and passion for learning about our craft, the people we serve, and the world around us. Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we...
-
Brew Crew
7 months ago
Johor Bahru, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time_**Our Blend**_ The Coffee Bean & Tea Leaf is where exploration and discovery happen every day, brought to life by a diverse team of hard-working optimists with a curiosity and passion for learning about our craft, the people we serve, and the world around us. Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we...
-
Brew Crew
7 months ago
Johor Bahru, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time**Job Purpose**: The Brew Crew is responsible for serving all products with friendly, individualized attention towards each customer. He or She is also responsible for educating customers about our premium coffees and teas. The Brew Crew will fulfill any other duties the Cafe Manager, Assistant Manager or Supervisor assigns and will represent The Coffee Bean...
-
Brew Crew
7 months ago
Johor Bahru, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time**Job Purpose**: The Brew Crew is responsible for serving all products with friendly, individualized attention towards each customer. He or She is also responsible for educating customers about our premium coffees and teas. The Brew Crew will fulfill any other duties the Cafe Manager, Assistant Manager or Supervisor assigns and will represent The Coffee Bean...
-
Maintenance Executive
7 months ago
Johor Bahru, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time_**Our Blend**_ The Coffee Bean & Tea Leaf is where exploration and discovery happen every day, brought to life by a diverse team of hard-working optimists with a curiosity and passion for learning about our craft, the people we serve, and the world around us. Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we...
-
Barista/kitchen Crew @ Taman Johor Jaya
6 months ago
Johor Bahru, Malaysia Baskbear Coffee Sdn. Bhd. Full time**JOIN OUR GROWING TEAM!** Career progression EPF, SOCSO Training provided Overtime allowance Medical benefits **Barista Job Scope**: - To welcome and greet customer with a big smile and enthusiasm - To brew coffee or tea and to serve the drinks to customers - Ensure every drink serves to customers are made with passion and have the highest quality...
-
Cafe Supervisor @ Tealive R&f Mall Johor
6 months ago
Johor Bahru, Malaysia Tealive Full time**JOIN OUR GROWING TEAM!** Opportunities for promotion EPF, EIS,SOCSO Training provided Overtime Medical benefits Supervisor Job Scope: - Create employees’ schedules to ensure efficient operations - Supervise and train staff to ensure they adhere to established standards of service and professionalism - Assist in execution of the strategic planning...
-
Cafe Supervisor @galleria, Kotaraya, Johor Bahru
7 months ago
Johor Bahru, Malaysia Tealive Full time**JOIN OUR GROWING TEAM!** Opportunities for promotion EPF, EIS,SOCSO Training provided Overtime allowance Medical benefits Supervisor Job Scope: - Create employees’ schedules to ensure efficient operations - Supervise and train staff to ensure they adhere to established standards of service and professionalism - Assist in execution of the strategic...