General - Opssvgen08

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

**Responsibilities**:

- Verify completeness and authorized signatories of journal and posting request.
- Assign request to inputter to perform manual entry.
- Verify data entry or maintenance reports and screens against source document to ensure data accuracy.
- Handle enrollment, termination, redemption and order requests to various service providers, vendors and suppliers.
- Ad-hoc assignment on process improvement and system enhancement User Acceptance Testing.
- Attend to inquiries from business and support units.
- Gather and compile information related to system issue and report to Help Desk.
- Follow up issue, task or assignment closely to ensure tasks completed within Service Level Agreement.
- Ad-hoc assignments or tasks assigned by Supervisor.

**Job Requirements**:

- Bachelor's Degree or equivalent qualifications.
- Good English communication and written skills.
- Good interpersonal skills and strong team player.
- Fast learner and able to handle multi-tasking.
- Manager - Preferably 5 to 6 years relevant experience in card operations.
- Senior Officer - 2 to 4 years/fresh graduate with relevant field of study is encouraged to apply.

**Be a part of UOB Family**: