Service Advisor

2 weeks ago

Teluk Panglima Garang, Malaysia MENARA WIRA PROPERTY SDN BHD Full time

Graduate with at least SKM level 2/Diploma in Engineering or equivalent - Required language (s): Bahasa Malaysia, English. - Added advantage: Tamil & Mandarin - Possess own transport and a valid driving license (Class D) - At least 1 year in the related field or practical is highly considered - Achieve enhanced customer satisfaction through careful listening of customer's request, obtaining approval for additional jobs and provide detail explanation of job done and charges incurred - Responsible for the effective participation on special service campaigns, fix-it-right programme, follow-up, parts back orders and regular update on major jobs - Ensure vehicles are ready within promised time and exceed the customers expectations in service delivery quality
VEHICLE SALES, SERVICES & ACCIDENT REPAIRS/ CLAIMS
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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