Project Manager

2 weeks ago


Kuala Lumpur, Malaysia LittleLives Inc Pte Ltd Full time

Kuala Lumpur, Federal Territory of Kuala Lumpur- Work Type: Full Time- We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, Malaysia, and Indonesia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals, we are committed to transforming the way education is delivered in the Southeast Asian region and beyond.

Position Overview

As our Project Manager, you will play a pivotal role in driving the successful delivery of our solutions to our valued clients. You will collaborate closely with clients to understand their requirements, contribute to defining the business value of each project, and ensure that the proposed solutions align with our product offerings. With your exceptional project management skills and deep understanding of software development in a SaaS environment, you will lead and drive the technology solution delivery process from start to finish. You will work closely with cross-functional teams, including product owners, technical teams, QA, customer support, and customer relationship management, to ensure the seamless implementation of projects within agreed timelines and budgets. Your ability to analyze client pain points, provide innovative solutions, and prioritize projects based on business needs will be critical to the success of our projects. As a key member of our team, you will contribute to our growth and success by consistently delivering high-quality solutions and fostering strong client relationships.

Key Responsibilities
- Collaborate with clients to gather project requirements, understand their expectations, and contribute to defining the business value of the project.- Ensure the proposed solutions align with our product offerings by reviewing and validating solutions with product owners.-
- Provide accurate cost estimation for projects and collaborate with the program manager to prioritize projects based on business needs.-
- Own and drive the technology solution delivery process, ensuring successful implementation and customer satisfaction.-
- Craft competitive and deliverable solutions by understanding client pain points, conducting thorough analysis, and providing innovative recommendations.-
- Deliver projects within the agreed timelines and proposed budget, managing resources and mitigating risks effectively.-
- Work closely with the technical team to ensure development adheres to client requirements and expectations.- Lead and coordinate project activities with cross-functional teams, including QA, customer support, and customer relationship management, to ensure successful project completion.

Competencies and Qualifications
- At least 3 years of experience in solution and project delivery or 5 years of software development experience in a SaaS environment.- Proficient in conducting interviews and formulating questions to gather information from clients.-
- Ability to analyze, identify, and understand client pain points, effectively addressing them with forward-thinking solutions.-
- Experience in Agile and Scrum methodologies, and familiarity with project management tools like JIRA.-
- Understanding of user scenarios, user stories, and acceptance criteria.-
- Familiarity with software project management tools like Jira & Confluence-
- Basic knowledge of UML diagrams.-
- Strong charisma and exceptional interpersonal skills to effectively communicate and collaborate with stakeholders.-
- Ability to thrive in a fast-paced environment, adapt to changing requirements, and think differently to solve problems.-
- Understanding of Git operations.- Experience with software projects related to education or ERP systems.


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