Front Desk Receptionist

2 weeks ago

Cyberjaya, Malaysia EKUITI INDAH SDN. BHD. Full time

**Job Title: Receptionist**
**- Preferably Women,**

**-Prefer Free Hair, Good Looking and Confident**

**Job Summary**:
The receptionist is the first point of contact for visitors and clients, responsible for providing exceptional customer service and administrative support. This role requires excellent communication skills, organization, and a friendly demeanor.

**Key Responsibilities**:

- **Greeting Visitors**: Warmly welcome visitors and clients as they arrive at the office, ensuring they feel valued and comfortable.
- **Answering Phones**: Manage incoming calls, transferring them to the appropriate department or individual. Handle inquiries and provide basic information about the company or services.
- **Managing Front Desk Operations**: Maintain a tidy and organized reception area. Manage incoming and outgoing mail and packages. Monitor and order office supplies as needed.
- **Scheduling and Appointment Coordination**: Schedule appointments, meetings, and conference rooms as requested. Notify staff of any changes or cancellations.
- **Customer Assistance**: Assist clients with inquiries, providing information about products, services, or company policies. Handle complaints and ensure swift resolution or escalation to the appropriate department.
- **Administrative Support**: Provide general administrative support to various departments, including data entry, filing, photocopying, and faxing documents.
- **Maintaining Records**: Ensure accurate records of visitor logs, appointments, and other relevant information. Maintain confidentiality of sensitive information.
- **Assisting with Special Projects**: Collaborate with colleagues on special projects or events as needed, offering support with logistics, planning, and execution.
- **Adhering to Security Procedures**: Monitor and control access to the premises, ensuring security protocols are followed at all times.
- **Communication Liaison**: Relay messages between staff members and departments promptly and accurately.

**Qualifications**:

- High school diploma or equivalent; additional certification in office management or administration is a plus.
- Proven experience as a receptionist or in a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and composed under pressure.
- Professional appearance and demeanor.
- Knowledge of administrative and clerical procedures.
- Familiarity with basic office equipment (e.g., printers, scanners).

**Working Conditions**:

- This role primarily operates in a professional office environment.
- Standard working hours may vary, including occasional evenings or weekends for special events or projects.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,500.00 - RM1,700.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Overtime pay

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