Customer Service Associate
7 months ago
**Requirements**:
Fluent in Japanese and English Language
- Diploma or bachelor's degree
- Min 6 months experience working in a performance driven role with specific metrics/goals
- Min 1-year steady job experience in a customer oriented and/or sales role
Job Role:
- Responsible for handling calls and providing customer support
- Identify and relate to various customer needs and scenarios
- Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required SALES metrics and goals
- Adhere to company policies and procedures as described on the HR Handbook
- Immediate joiner needed
Pay: RM8,900.00 per month
**Benefits**:
- Professional development
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service or Sales: 1 year (preferred)
**Language**:
- Japanese (required)
- Kanji writing skill (required)
- English (required)
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