Customer Service Associate

4 weeks ago


Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full time

**Requirements**:
Fluent in Japanese and English Language
- Diploma or bachelor's degree
- Min 6 months experience working in a performance driven role with specific metrics/goals
- Min 1-year steady job experience in a customer oriented and/or sales role

Job Role:

- Responsible for handling calls and providing customer support
- Identify and relate to various customer needs and scenarios
- Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required SALES metrics and goals
- Adhere to company policies and procedures as described on the HR Handbook
- Immediate joiner needed

Pay: RM8,900.00 per month

**Benefits**:

- Professional development

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service or Sales: 1 year (preferred)

**Language**:

- Japanese (required)
- Kanji writing skill (required)
- English (required)



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