Content Moderator

2 weeks ago

George Town, Malaysia Gratitude Inc. Full time

**Role**:Content Moderator

**Timings**:Flexible (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Customer Service

**Process**:Chat

Key Skills: english BPO Skills BPO industry Korean Language Native Korean Korean Bilingual Proficient in English
- **Job Opportunity: Content Moderator (Native Korean) - Immediate Joiner**

**Overview**:

- **Position**: Content Moderator
- **Start Date**: Immediate Joiner
- **Headcount**: 1
- **Salary**: 7,000 MYR
- **Location**: Penang, Malaysia

**Responsibilities**:

- Identify and escalate priority issues through proper channels
- Follow up with customers to ensure resolution of technical issues
- Collaborate with team members to enhance customer support strategies
- Meet key performance indicators set by the company and client
- Adhere to company and client policies

**Qualifications**:

- Language proficiency in English is mandatory, especially in writing
- Native speaker of the Korean language
- Prior experience in Business Process Outsourcing (BPO) is an added advantage
- Fast learner with the ability to work independently
- Strong organizational and time management abilities

**How to Apply**:
**Note**: This is an excellent opportunity for individuals looking to contribute to a dynamic team and enhance their career in content moderation. We look forward to welcoming a motivated and skilled professional to our team.

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