Retail Assistant Fulltime

1 month ago

Kuala Lumpur, Malaysia Jovian Apparel SDN BHD Full time

Responsible in assisting Area Manager / Store Manager & Supervisor in managing sales, operation, asset protection, and administrative duties of the store to insure great customer experience and optimum profitability for the Company.

**Sales & Customer Service**
- Assist the Area Manager / JStore Manager & Supervisor in overseeing the productivity, understand and support day-to-day store operations, policies and procedures.
- Making sure that every customer is served in a timely manner, and managing customer enquiries and complaints professionally.
- Provide prompt and courteous customer service and resolves customer issues by determining optimal solutions.
- Maintain and control inventories and ensure adequate store supplies.
- Ensure all day-to-day sales transaction is properly documented.

**Marketing**
- Identify current and future customer requirements by establishing rapport with potential and actual customers.
- To execute the marketing strategy determined by the Area Manager / Store Manager, Brand Manager & CEO
- To assist the Area Manager / Store Manager & Supervisor on communicating, and managing marketing and merchandising programs.
- To assist the Area Manager / Store Manager & Supervisor in achieving sales targets.

**Store Administration**
- To assist the Area Manager / Store Manager & Supervisor in all store operational issues, including store housekeeping, store administrative duties, physical inventories, price changes, etc.
- Ensure interior and exterior of store is clean and well maintained according to company standards.

**Staff Administration**
- To be motivated and inspired in order to achieve productivity and sales goals.
- To take ownership of personal performance and career development plans.

**Others**
- Perform duties as assigned by Area Manager / Store Manager & Supervisor.

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Supplemental pay types:

- Overtime pay

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