Telemarketer

7 months ago


Subang Jaya, Malaysia Big Packaging Cemtre Full time

The goal is to promote business growth by expanding the company’s client

**Responsibilities**:

- Cold call people using a given phone directory to sell products
- Answer incoming calls from prospective customers
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information

Requirements and skills
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Can communicate in English & Malay, Mandarin is added advantages
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- High school diploma; BSc/Ba is a plu

Pay: RM1,500.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Free parking
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Vision insurance

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- What was your contribution to revenue in your last company

**Education**:

- STM/STPM (preferred)

**Experience**:

- TeleMarketing: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)

**Location**:

- Subang Jaya (preferred)


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