Srmgr-sales I

6 months ago

Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Job Number** 24075489

**Job Category** Sales & Marketing

**Location** JW Marriott Hotel Kuala Lumpur, 183 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

**CANDIDATE PROFILE**

**Education and Experience**
- **High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.**

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Understanding Market Opportunities & Driving Revenue**
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Responds to incoming group/catering opportunities for the property that are outside parameters of the.
- Handles all opportunities if property does not participate in an EBC.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
- Focuses efforts on group/catering accounts with significant potential sales revenue.
- Develops effective group/catering sales plans and actions.
- Designs, develops and sells creative catered events.
- Maximizes revenue by upselling packages and creative food and beverage.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for each property based on market conditions and individual property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

**Providing Exceptional Customer Service**
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Provides excellent customer service in order to grow share of the account.
- Executes brand’s Customer Service Standards and property’s Brand Standards.
- Executes and supports the business Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g.,, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Manages and develops relationships with key internal and external stakeholders.
- Uses sales resources and administrative/support staff.

**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disab

  • Srmgr-sales I

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **N. Posizione** 23194206 **Categoria la Posizione** Sales & Marketing **Sede** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management - Marriott International applica una politica di pari...

  • Srmgr-sales I

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24097508 **Job Category** Sales & Marketing **Location** The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing large...

  • Srmgr-sales I

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Nº do Cargo** 24031358 **Categoria de emprego** Sales & Marketing **Local** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Management - A Marriott International é uma empresa que oferece oportunidades...

  • Srmgr-sales I

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 23206826 **Categoría de Empleo** Sales & Marketing **Ubicación** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece...

  • Srmgr-sales I

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **İş Numarası** 24031358 **İş Kategorisi** Sales & Marketing **Lokasyon** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Management - Marriott International, fırsat eşitliği...

  • Srmgr-sales I

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **رقم الوظيفة** 24099177 **التصنيفات** Sales & Marketing **الموقع** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع...

  • Srmgr-sales I

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Номер вакансии** 23205484 **Категория работы** Sales & Marketing **Рез.** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?**...

  • Srmgr-sales I

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24092229 **Catégorie d'Emploi** Sales & Marketing **Lieu** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott...

  • Srmgr-sales I

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** 23206826 **Catégorie d'Emploi** Sales & Marketing **Lieu** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International souscrit au principe de...

  • Srmgr-sales I

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24019693 **Catégorie d'Emploi** Sales & Marketing **Lieu** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International souscrit au principe de...

  • Srmgr-sales I

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **ジョブ番号** 23206826 **求人カテゴリ** Sales & Marketing **場所** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia 地図で表示 **スケジュール** Full-Time **遠隔地ですか?** N **配置転換ですか?** N **職位の種類** Management -...

  • Mgr-sales I

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numer oferty** 23205755 **Kategoria oferty pracy** Sales & Marketing **Lokalizacja** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Management - Marriott International jest pracodawcą...

  • Asstdir-sales I

    3 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numer oferty** 24166905 **Kategoria oferty pracy** Sales & Marketing **Lokalizacja** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Management - Marriott...

  • Mgr-sales I

    7 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numer oferty** 23203519 **Kategoria oferty pracy** Sales & Marketing **Lokalizacja** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Management - Marriott...

  • Mgr-sales I

    6 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **N. Posizione** 23203519 **Categoria la Posizione** Sales & Marketing **Sede** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management - Marriott...

  • Sales Mgr, Pf-i

    3 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Lead a team Assistant Sales Manager and Sales Consultant towards achievement of Islamic Personal Financing (PF-i) target. - Provide leadership and amanagement to Sales Consultants PF-i. - Assist BDM to...

  • Sales Manager, Pf-i

    6 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Lead a team Assistant Sales Manager and Sales Consultant towards achievement of Islamic Personal Financing (PF-i) target. - Provide leadership and amanagement to Sales Consultants PF-i. - Assist BDM to...

  • Sales Mgr, Pf-i

    6 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Lead a team Assistant Sales Manager and Sales Consultant towards achievement of Islamic Personal Financing (PF-i) target. - Provide leadership and amanagement to Sales Consultants PF-i. - Assist BDM to...

  • Sales Consultant, Pf-i

    6 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs - Deliver superior customer experience **Key Responsibilities**: **Sales** - Solicit and promote sales of...

  • Sales Consultant, Pf-i

    3 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs - Deliver superior customer experience **Key Responsibilities**: **Sales** - Solicit and promote sales of...