Manager - Service Modernization Solutions

2 weeks ago

Puchong, Malaysia Carrier Full time

**Country**:
Malaysia
**Location**:
**Build a career with confidence**

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

**About the role**

As the Manager - Service Modernization Solutions, you will supervise entry or intermediate level Outside Sales employees. Coordinates outside sales activities and sets day-to-day goals and objectives for outside sales team. Responsible for making necessary changes to processes or standards in operational plans in order to establish outside sales strategies.

**Key Responsibilities**:
As a Manager - Service Modernization Solutions, you’ll be responsible for:

- Utilizing knowledge of HVAC systems to provide solution-based offerings to customers by advising and guiding on the appropriate HVAC solutions to meet customer needs.
- Present technical information and solutions proposal persuasively and effectively to potential customers.
- Focus on educating customers on energy efficiency and decarbonization initiatives. Work closely with client to help them to achieve their ESG target and update to customers any government incentives / policies accordingly.
- Establish and maintain strong relationships with customers (various departments) to understand their needs and preferences.
- Prepare competitive proposals and quotations to secure orders.
- After orders, continue to provide customer support, address issues, and upsell or cross-sell other products or services.
- Collaborate with regional sales teams to identify sales opportunities, develop effective sales strategies and action plans to achieve sales targets.
- Ensure profitability by considering cost factors and pricing strategies.
- Keeping track of customer interactions and maintaining proper records in a Customer Relationship Management (CRM) system to ease pipeline management and follow up quotation to turn into orders.
- Provide regular reports and updates to management on sales progress and achievements.

**Requirements**:
We are looking for people who are sales driven and has proven track record. If this is you, get in touch.
- More than 10 years of working experiences in project or sales with HVAC Chiller, AHU and/or HVAC related industrial products, services, or solutions.
- Having HVAC system controls will have strong added advantage.
- Proven order and sales achievement from previous years of experiences.
- Team oriented with good interpersonal and communication skills.
- Ability to handle multiple tasks and meet deadlines.
- Strong self-initiative and motivated driven with minimum supervision but in a structured environment.

**Skills**
- Ability to identify potential leads through various means, such as cold calling, networking, referrals, attending events, and using online platforms.
- Able to establish strong relationships with client by being approachable, responsive, and providing valuable insights to their problems/ initiatives.
- Negotiate payment terms, prices, and contracts to reach a mutually beneficial agreement.
- Address customer inquiries, concerns, and complaints promptly and professionally. To submit proposal and quotation as per agreed timeline.

**KPI Expectation**
- To achieve Purchase Orders, Sales and Profit Margin quarterly and yearly target based on set target.
- Collaboration with the Controls & Rental team (if applicable) to grow market share.
- All quotation should be registered into CRM (Salesforce) and updated on monthly basis.
- Maintain Company standards by ensuring personal adherence to Company policies and practices.
- Take appropriate care to always represent Carrier in a professional manner (in appearance, speech, dress, integrity etc.).
- Always maintain confidentiality regarding Company information and data.

**Benefits**
- We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary
- Have peace of mind and body with our medical and health insurance benefits
- Drive forward your career through professional development opportunities
- Great organization culture
- Buddy system to assist in on-the-job training

**Ou**r commitment to you**

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities,

  • Sales Manager

    6 days ago

    Puchong, Malaysia ManpowerGroup Full time

    **Objective of the Role** - Responsible for the development and performance of all sales activities in assigned market. - Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for clients. - Be a team player working closely with other members of the Marketing...

  • Sales Manager

    6 days ago

    Puchong, Malaysia Marriott International, Inc Full time

    **Job Number** 23141085 **Job Category** Sales & Marketing **Location** Four Points by Sheraton Puchong, 1201 Tower 3 Puchong Financial Corporate Centre, Puchong, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and...

  • Quantity Surveyors

    4 days ago

    Puchong, Malaysia TSY SOLUTIONS SDN BHD Full time

    Job description Responsibilities - To perform and handle the contractual and commercial matters including contract administration, contract management, variation management, claims, tendering, etc. - To assist and support relevant department on any contractual and commercial issues. - To assist to main contract management, to manage the correspondence,...

  • Customer Service Executive

    7 days ago

    Puchong, Malaysia THE COOL (MALAYSIA) SDN BHD Full time

    **JOB DESCRIPTION** - To assign Breakdown jobs to respective Team Leaders & service technicians - To ensure no pending jobs to satisfy Service Level less than 48-hours - To work on agreed productivity and quality standards to achieve customers’ satisfaction - To responsible in overall service channels making sure of the service quality and performance is...

  • Assistant Bar Manager

    5 days ago

    Puchong, Malaysia Marriott International, Inc Full time

    **Job Number** 23217346 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Puchong, 1201 Tower 3 Puchong Financial Corporate Centre, Puchong, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that...

  • Qc

    4 weeks ago

    Puchong, Malaysia Inter Tool Grow Tech Sdn Bhd Full time

    Able to interpret well on mechanical assembly drawing / technical drawing & wiring schematic diagram. -Perform final testing and troubleshooting on the built-up modules / machines. -To ensure modules / machines are built within specifications and conformed to quality requirements. -To analyze and determine root cause of any failure of final testing. -Support...

  • Project & Maintenance Executive

    16 hours ago

    Puchong, Malaysia Grandwork Interior Sdn Bhd Full time

    **About us** We are agile and professional. Our work environment includes: - Modern office setting - Food provided - Growth opportunities - Modern office setting - Casual work attire **Responsibilities**: - Ensure proper coordination of all variables in the assigned projects. - Co-ordinate with and instruct sub-contractors/suppliers on timely delivery...

  • Application Support Consultant

    4 days ago

    Puchong, Malaysia BOSS SOLUTIONS GLOBAL SDN BHD Full time

    **Focus on building Customer Relationship**: - **Exposure to different industry and practices**: - **Family-like workplace that built on common goals**: - **Position available for Indoor and Outdoor ASC** As an **Application Support Consultant**, you will help our Customers to solve enquiry arise from our Solution in an efficient and accurate manner. You...

  • Service Technician

    4 weeks ago

    Puchong, Malaysia United Water Technology SB Full time

    Water systems engineering technicians aid engineers in the development and implementation of water supply and water treatment systems. They monitor the operations to ensure compliance with health and safety regulations, check water quality and ensure implementation of water-related legislation. UNITED WATER TECHNOLOGY SDN. BHD. (UWT) was established on 2003...

  • Assembly Technician

    4 weeks ago

    Puchong, Malaysia Inter Tool Grow Tech Sdn Bhd Full time

    Capable to interpret and understand piece part to engineering drawing Build mechanical components into sub-assemblies Knowledge of the correct fit of tolerance required for successful sub-assemblyoperation Understanding of metalwork fabrication Ability to work unsupervised or part of a team Resolves assembly problems by altering dimensions to meet...

  • B2b Account Management

    5 days ago

    Puchong, Malaysia TechWare Group Full time

    **#B2BAccountManager #SalesManagement #KeyAccountManagement #BusinessDevelopment #SalesAccountManagement # CorporateSalesAccountManagement #Automotive #CarProductsandAccessories #Partnership Management #Channel Sales #Dealership Management** **Salary Package**: RM3, 000 - RM6, 000 (Basic salary + Allowances + Commission) **Job Location**:Malaysia,...

  • B2b Account Management

    4 days ago

    Puchong, Malaysia TechWare Group Full time

    **#B2BAccountManager #SalesManagement #KeyAccountManagement #BusinessDevelopment #SalesAccountManagement # CorporateSalesAccountManagement #Automotive #CarProductsandAccessories #Partnership Management #Channel Sales #Dealership Management** **Salary Package**: RM3, 000 - RM6, 000 (Basic salary + Allowances + Commission) **Job Location**:Malaysia,...

  • Service Admin

    6 days ago

    Puchong, Malaysia EXACT AUTOMATION SDN BHD Full time

    **EXACT AUTOMATION SDN. BHD.** **JOB DESCRIPTION** **1. Accountability and others special requirement.** - Monitor service engineer’s onshore & offshore certificate, OSP, OGSP, medical report and work permit validity. - Apply/summit all require documents (CCC, KPKK, E-Vetting, boat booking/travelling form and other require documents) for client review...

  • Service Coordinator

    7 days ago

    Puchong, Malaysia EXACT AUTOMATION SDN BHD Full time

    **EXACT AUTOMATION SDN. BHD.** **JOB DESCRIPTION** **1. Accountability **and others special requirement. - Monitor service engineer’s onshore & offshore certificate, OSP, OGSP, medical report and work permit validity. - Apply/summit all require documents (CCC, KPKK, E-Vetting, boat booking/travelling form and other require documents) for client review...

  • Project Coordianator Sales Coordinator

    4 weeks ago

    Puchong, Malaysia PiqoTech Software And Solutions Sdn Bhd Full time

    Company Name : PiqoTech Software And Solutions Sdn Bhd Position : Project Coordinator Job Description: - Preparing necessary presentation materials for meetings - Working closely with our Project Management team to achieve project goals and objectives. - Evaluate potential problems and technical hitches and develop solutions - Communicate all changes and...

  • Application Project Executive

    4 days ago

    Puchong, Malaysia BOSS SOLUTIONS GLOBAL SDN BHD Full time

    Project Implementation - Customer Relationship, Time Line - Good working environment and positive culture As an Application Project Executive (Implementer), you will be the key contact person to implement project and collaboration between our customers and to our R&D Team. This position will give you the opportunity to talk and present to numerous people of...

  • Customer Service Assistant Manager

    4 weeks ago

    Puchong, Malaysia Saujana Heritage Empire Sdn Bhd Full time

    Able to maintain a positive, empathetic, and professional attitude towards course participants at all times. - Responding promptly to participants’ inquiries. - Communicating with participants through various channels. - Acknowledging and resolving participant complaints. - Understanding our products and services inside and out so that you can answer...

  • Event Manager

    6 days ago

    Puchong, Malaysia Marriott International, Inc Full time

    **Job Number** 23141081 **Job Category** Event Management **Location** Four Points by Sheraton Puchong, 1201 Tower 3 Puchong Financial Corporate Centre, Puchong, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and...

  • Customer Relationship Management Intern

    7 days ago

    Puchong, Malaysia Synergy XYZ (M) Sdn. Bhd. Full time

    **What you will learn**: - 1.Exploring variety of company in the market that need Digital Marketing Service _ - Research on the need of the company toward digital marketing - Understand & evaluate their current situation and provide a digital solution advises - Well equip you with a full range of digital marketing solution and - Hands On it while...

  • Manager, Proposal

    16 hours ago

    Puchong, Malaysia Enproserve (M) Sdn Bhd Full time

    JOB DESCRIPTION: - Preparation of proposal in a timely manner and in compliance with both internal review procedures and client requirements. - Leading and motivating international cross-functional teams for providing best-in-class solution. - Clearly define the scope of work and services to both the client and the internal execution group. - Ensuring...