Project Management Lead

5 months ago


Kuala Lumpur, Malaysia Shopee Full time

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**About the Team**:

- The Logistics’ Project Management Office is an integral part of Shopee's operational excellence. You'll play a key role as a business and process owner in integrating business insights and turning market data into actionable strategies. You'll have the opportunity to pursue greenfield ideas to generate value and execute transformational projects for the business.- Responsible for overseeing and managing all aspects of a project team and projects from initiation to completion. Ensuring that projects are delivered on time, within budget, and meet the objectives and requirements of the stakeholders.
- Lead and manage project team, including assigning tasks, setting goals, providing guidance, and ensuring effective collaboration. Foster a positive and productive team environment.
- Develop project plans, including defining project scope, objectives, deliverables, and timelines. Create work breakdown structures and allocate resources accordingly.
- Identify project stakeholders and establish strong working relationships.
- Foster a collaborative and positive team environment to encourage effective communication and collaboration.
- Oversee ad-hoc projects such as development of new Logistics channels and features e.g. giving ideas relating to design, development, testing and rollout of new features.
- Manage end-to-end Logistic projects - From ideation, feasibility and financing; through planning, statutory process, and design; into commissioning and operational readiness.
- Monitor operational performance of the Logistics team by collecting and analyzing data to guide strategic decisions.
- Define and implement quality standards and processes to ensure that project deliverables meet the required standards and specifications.
- Facilitate effective communication within the project team and with stakeholders. Regularly keep all stakeholders informed of progress, and achievement of Logistics' targets.

**Requirements**:

- A Bachelor's Degree in Business, Logistics, Statistics, Analytics or related fields
- At least 5 years of experience in consulting, logistics, banking or financial institutions, preferably with project management or data analytics experience
- Ability to effectively communicate with stakeholders at all levels and facilitate collaboration among team members
- Strong leadership and team management abilities, with the capability to motivate and guide cross-functional teams
- Effective decision-making and problem-solving skills
- Proficient in MS Office (Excel, Word, Powerpoint)



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