IT Helpdesk

5 months ago

Petaling Jaya, Malaysia Social Bee Sdn Bhd Full time

**Position : IT Helpdesk (System Administrator)**

**Basic Salary : RM 2,800 - RM 3,400**

**Location : PJ Trade Centre**

**Working Day : Mon - Fri**

**Working Hours : 9am - 6pm**

**Job Scope**
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

**Job Qualifications**:

- Min 1 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- Fresh graduate are encouraged to apply

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,800.00 - RM3,400.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

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