Assistant IT Support Manager

2 weeks ago


Kepong, Malaysia GENO Management Full time

Position : Assistant IT Support Manager

Salary : RM 4,500 - RM 7,000

Location : Desa Aman Puri, Kepong

Working Days / Time : 8.30am - 5.30pm / Mon - Fri

**Job Scope**
- Responsible in managing overall IT Support team activities.
- Manages and analysis the technical support team in product delivery within time frame and minimize the overall customer service costs.
- Manages and provides feedback to Management regarding customer’s issues and resolution to improve customer support and satisfaction.
- Ensure the smooth operations between the team and Procurement team to meet customers’ deadline.

**Requirements**:

- At least 5 years of working experiences in the related field including managing a team.
- Excellent interpersonal relations skill and demonstrated ability to work effectively with others in a team
- Independent and efficient in executing and overseeing assigned tasks.

**Job Types**: Full-time, Permanent

**Salary**: RM4,500.00 - RM7,000.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kepong: Reliably commute or planning to relocate before starting work (required)



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