Principal Business Analyst

3 weeks ago

Petaling Jaya, Malaysia Abbott Laboratories Full time

**Job Summary**

The primary responsibility of the Business Analyst, Sr - SAP PTP is the analysis and resolution of complex, cross-module, functional SAP issues in Procure to Pay Process. The role performs root-cause-analysis, targeted end-user training and provides consulting services to design/project/technical teams. This role will provide leadership and expertise to junior members of the team and drives identification of opportunities for the effective use of SAP-related technology and the implementation of SAP-related solutions.

**Job Duties**
- Functions as the primary production support contact for Operations (Materials Management, Quality Management, Purchasing, Distribution) and regulatory business user communities.
- Monitors issue resolution progress and acts as a focal point for communication of steady-state and Hypercare activities and statuses.
- Review the resolution and proposed solutions for business and technical impact and to determine if overall results and objectives have been achieved in accordance to the validation and regulatory standards.
- Evaluates and decides on approval for moving support-driven changes to production.
- Ensure change control, access control, and landscape management processes are followed.
- Act as primary SAP support team Subject Matter Expert for SAP S/4 Supply Chain Operations that includes material management, quality management, distribution, and production planning.
- Provide leadership across organizations related to SAP Global Production: support services and problem resolution.
- Monitor system performance and system alerts and respond accordingly.
- Serve as liaison between the support SAP team and other internal IT organizations and technical groups like BASIS and Development to resolve complex issues.
- Monitor, document and respond to cross functional interdependencies, common implementation problems, and the opportunities for improvement resulting in successful Hypercare and efficient/effective transition to steady state post Go Live of major SAP projects, upgrades, rollouts and enhancements.
- Ability to communicate effectively with all levels of the organization (Technical and Functional IT, customer, project, IT and executive leadership). Maintain highest standards of customer service and business professionalism.
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

**Minimum Education **Qualifications/Experience**
- Experience in SAP S/4 Material Management, Quality Management, Purchasing, Distribution along with experience in project delivery of all phases of software development lifecycle.

**Technical and Functional Experience Required**

Comprehensive understanding of SAP-based Operations processes used in the company’s business model.
- Extensive configuration knowledge of SAP S/4 Operations and Source to Pay with integration of MM/FI/CO/SD/EWM
- Professional working experience in SAP S/4 processes (i.e., Production Planning, Material Management, and Quality Management).
- Thorough understanding and experience of Implementation and Support of SAP Planning, MRP (light), Distribution, and QM in SAP S/4 and able to perform relevant configurations.
- Extensive SAP ECC interfaces and IDOC functionality, especially with respect to 3PL integration
- Extensive knowledge of SAP Materials Management and Purchasing functionality
- Quality Management Configuration/Customizing Knowledge in:

- Basic data (for example, material master, catalogs, inspection characteristics, inspection methods and sampling procedures).
- Inspection planning (inspection plans, reference operation sets, material specifications).
- QM in procurement.
- QM in Sales and Distribution
- Quality Information System
- Dynamic modification of the inspection scope
- Quality certificates
- Quality notifications
- Test equipment management
- Materials Management Configuration/Customizing Knowledge in:

- Batch Management and Serial Management
- Purchase Orders and follow on functions.
- Procurement with Scheduling agreement
- Consignment contract
- Cross-company purchasing
- Subcontract orders
- Processing RFQ’s and quotations
- Intercompany stock transport orders
- Purchase information records
- PIR mass Loads
- Goods receipt
- SAP-MES interface (PI Exposure, IDOC process, IDOC Error Handling)
- Expert in resolving activities like Middleware queue processing, IDOC monitoring and data replication issues.

An Equal Opportunity Employer. Abbot welcomes and encourages diversity in our workforce.

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