Service Consultant

1 week ago

Malaysia Ceridian Full time

Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.

Makes Work Life Better is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.

How do we make work life better?
- By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
- By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
- By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users

**Location**: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Malaysia
About the opportunity
The Principal Service Consultant guides the overall design and delivery of the Ceridian HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include; facilitation of customer requirements gathering, design of the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.
What you’ll get to do
- Provide Implementation Services to customers:

- Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
- Design and document innovative solutions to solve customers’ business needs
- Contribute to Internal Implementation Initiatives:

- Regularly participate in internal process improvement initiatives
- Focus on Continuing Education:

- Participate in Continuing Education sessions; lead Implementation best practice sessions
- Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
- Participate in prospect discussions regarding solution overview and implementation considerations

What’s in it for you
- Encouragement to be the best version of yourself at and away from work:

- YOUnity diversity and inclusion programs
- Amazing time away from work programs
- Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
- Recognition for your contributions through excellent pay, perks, and rewards
- Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
- Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value
- Bachelor’s degree or equivalent experience
- 5+ years in Consultant role with Ceridian HCM
- Solid experience in business process mapping
- Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
- Solid understanding of relational databases and SQL and asset
- Ability to effectively implement all Ceridian HCM modules
- Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
- Excellent customer relationship and business acumen
- Demonstrates full competence in business function
- Ability to engage with multiple projects & customers at the same time and manage competing priorities
- Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities

What would make you really stand out

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

  • Project Consultant

    5 days ago

    Malaysia BIPO Service Shanghai Limited Full time

    **Project Consultant **Company Overview**: Established in 2010 and headquartered in Singapore, BIPO is a **global payroll and people** **solutions** provider. Our comprehensive **total HR solutions** include our Human Capital Management (HCM) suite, Global Payroll Outsourcing (GPO) and Employer of Record (EOR) service across 160+ global markets. We are...

  • Service Consultant

    1 week ago

    Malaysia Ceridian Full time

    Ceridian: Making Work Life BetterCeridian stands out as a leading company in Human Capital Management technology. Our goal is simple - we help our clients excel in various complex tasks such as HR, Payroll, Benefits Administration, Workforce Management, and Talent Management, all at a large scale.At Ceridian, we live by our motto 'Makes Work Life Better',...

  • Project Consultant

    1 week ago

    Malaysia BIPO Service Shanghai Limited Full time

    **Project ConsultantCompany Overview:Established in 2010 and headquartered in Singapore, BIPO is a global payroll and peoplesolutions provider. Our comprehensive total HR solutions include our Human CapitalManagement (HCM) suite, Global Payroll Outsourcing (GPO) and Employer of Record (EOR)service across 160+ global markets.We are better connected to support...

  • Customer Service Consultant

    4 weeks ago

    Malaysia Planet Telecoms Managed Services Sdn Bhd Full time

    Join our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...

  • Customer Service Consultant

    2 months ago

    Malaysia Planet Telecoms Managed Services Sdn Bhd Full time

    Join our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...

  • Customer Service Consultant

    1 month ago

    Malaysia Planet Telecoms Managed Services Sdn Bhd Full time

    Join our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...

  • Customer Service Consultant

    4 weeks ago

    Malaysia Planet Telecoms Managed Services Sdn Bhd Full time

    Join our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...

  • Consultant

    3 weeks ago

    Malaysia Pasona Malaysia Full time

    **Job ID** **22963** **Position Title** - Consultant **Industry** - Accounting/Audit/Tax services - Deloitte Tohmatsu Consulting is a consulting firm that is part of the Deloitte network, a global network of business professionals. In Japan, it belongs to the Deloitte Tohmatsu Group and is known as one of the "Big 4" consulting firms. - Key Features: -...

  • Lead Consultant

    4 weeks ago

    Malaysia Crowe Malaysia PLT Full time

    Description Mandatory skills: Lead experience and IBM BPM skillset This is a senior role and candidate is expected to have at least >7 years of experience in managing issues and handling team. Workflow e.g. Opentext Appworks, K2, IBM BPM Suite The Lead Consultant is responsible for leading and managing strategic human capital advisory projects,...

  • Lead Consultant

    2 months ago

    Malaysia Crowe Malaysia PLT Full time

    Description Mandatory skills: Lead experience and IBM BPM skillset This is a senior role and candidate is expected to have at least >7 years of experience in managing issues and handling team. Workflow e.g. Opentext Appworks, K2, IBM BPM Suite The Lead Consultant is responsible for leading and managing strategic human capital advisory projects,...

  • Lead Consultant

    2 months ago

    Malaysia Crowe Malaysia PLT Full time

    Description Mandatory skills: Lead experience and IBM BPM skillset This is a senior role and candidate is expected to have at least >7 years of experience in managing issues and handling team. Workflow e.g. Opentext Appworks, K2, IBM BPM Suite The Lead Consultant is responsible for leading and managing strategic human capital advisory projects,...

  • Technical Consultant

    4 weeks ago

    Malaysia Hunters International Sdn Bhd Full time

    Professional Service Consultant Permanent Full Time Kuala Lumpur About the Role The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being...

  • Technical Consultant

    2 months ago

    Malaysia Hunters International Sdn Bhd Full time

    Professional Service Consultant Permanent Full Time Kuala Lumpur About the Role The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being...

  • Functional Consultant

    2 months ago

    Malaysia TECTURA AG Full time

    Functional Consultant - Microsoft Dynamics D365 F&O (AX) / Business Central (NAV) Job Responsibilities Act as an Application Consultant of Microsoft Dynamics D365 F&O (AX) / D365 Business Central (NAV) in order to deliver excellent consulting services to different clients Become a functional master of Microsoft Dynamics Participate in implementation...

  • Functional Consultant

    4 weeks ago

    Malaysia TECTURA AG Full time

    Functional Consultant - Microsoft Dynamics D365 F&O (AX) / Business Central (NAV) Job Responsibilities Act as an Application Consultant of Microsoft Dynamics D365 F&O (AX) / D365 Business Central (NAV) in order to deliver excellent consulting services to different clients Become a functional master of Microsoft Dynamics Participate in implementation...

  • Services Software Consultant

    4 weeks ago

    Malaysia Dassault Systemes Full time

    Understand customer business requirements, scenarios, user cases & user experience needs Understand the software system design, describe the specifications in technical terms: select the algorithms, theories or technologies that will be used Identify and manage dependencies with other components Develop code functions and unitary tests in respect of...

  • Services Software Consultant

    2 months ago

    Malaysia Dassault Systemes Full time

    Understand customer business requirements, scenarios, user cases & user experience needs Understand the software system design, describe the specifications in technical terms: select the algorithms, theories or technologies that will be used Identify and manage dependencies with other components Develop code functions and unitary tests in respect of...

  • Digital Services Technical Consultant

    1 week ago

    Malaysia Rizing Full time

    **About Us**: **Description**: **Essential Functions**: - Analyzes business requirements and functional specifications by providing timely technical solutions. - Provides accurate estimates for the completion of technical specification, development, and unit testing. - Experience with OData service provisioning through SAP Netweaver Gateway. - Innovates and...

  • Managing Consultant

    1 month ago

    Malaysia Michael Page Full time

    About Our Client Our client is a global HRD consultancy firm that specializes in corporate training and development, conducting various professional services and courses to notable global corporations. Coupled with their extensive network of global partners, they are currently looking for a Managing Consultant based in Malaysia with extensive consulting...

  • Managing Consultant

    4 weeks ago

    Malaysia Michael Page Full time

    About Our Client Our client is a global HRD consultancy firm that specializes in corporate training and development, conducting various professional services and courses to notable global corporations. Coupled with their extensive network of global partners, they are currently looking for a Managing Consultant based in Malaysia with extensive consulting...