Retail Consultant

**Company Background : Retail Shop, Personal Care**
**Working Hours**:
**1. Morning Shift : 945am ~ 6pm**
**2. Afternoon Shift :145pm ~10pm**
**3. Full Shift : 945am ~10pm**

**Responsibilities**
- Greet, serve and provide assistance to customer.
- Introduce and effectively promote all activities (marketing plans, loyalty scheme,promotions) to new & existing clients.
- Ensure customer satisfaction by providing good customer service.
- Achieve given sales target and expectations.
- Take part in housekeeping routines and follow operational procedures consistently.
- Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment.
- Support in all merchandise related processes (e.g. deliveries & returns)
- Support in all stock take & cycle counts related processes.
- Perform accurate sales transactions and sales collections.
- Support Store Management in transaction, complaint & return handling.
- Submit time sheet report to Manager timely and accurately.
- Communicate with Manager to build sales and teamwork.
- Take responsibility to minimize stock loss and maximize store security.
- Ensure merchandising is attractive, up-to-date and consistent with marketing plans.
- Monitor stock’s batch code consistently and update Manager before expiry dates.
- Ensure pricing of stocks are accurate.
- Manage product display at shop, promote and upkeep product and the image of the brand.
- Take and perform instructions or task given by superior with full commitment.

**Working Conditions**:

- The Retail Consultant will report to the Outlet Manager.
- Work is normally performed in a typical retail outlet work environment.
- Required to work retail operation hours according to scheduled shift.
- Work Location : Penang (4)

**Requirements**:

- **1 - 2 years working experience in retail industry** is an advantage.
- Passionate & knowledgeable about the brand.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- Perceptive of customer needs.
- Able to work on shift, weekends and public holidays

**Qualification**:

- Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma

**Company Benefit**:

- **Competitive Salary.**:

- **Excellent commission scheme, bonuses(depend on company financial performance)**:

- **Staff purchase discount.**:

- **Annual Leave.**:

- **Medical benefit.**:

- **Training provided.**:

- **Career growth opportunity.**

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM4,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- English (preferred)