Sale Customer Service
2 weeks ago
Professionally handle high volume of inquiriees from customers
- Effectively and efficiently solving customer inquiries
- Follow up customers and post promotional banner or pictures via messaging apps.
- Communicate to Team Leaders and (or) Manager
- Continuously identify work process improvements
**; Requirements**:
- Mandarin Speaker
- SPM holders with related experience
- Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, ethical and goal focused.
- Analytical thinking and high problem-sloving skills
- Stress tolerance and ablt to work in a pressured anvironment
- Able communicate in Mandarin and English
- Willing to work in shift rotations (am/pm/midnight shift) to ensue we have 24/7 service levels
- Able to work on public holidays and weekends.
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